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            Business ProfileDiamond District

            Jewelry Stores

            Contact Information

            8111 Concord Mills Blvd Ste 514

            Concord, NC 28027-6490

            (704) 979-1188

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            8111 Concord Mills Blvd Ste 514, Concord, NC 28027-6490
            BBB File Opened:
            9/14/2007
            Years in Business:
            19
            Business Started:
            7/1/2004
            Number of Employees:
            7
            Business Management
            • Mr. Shahzad Nizamuddin, President
            Contact Information

            Principal

            • Mr. Shahzad Nizamuddin, President

            Customer Contact

            • Mr. Shahzad Nizamuddin, President
            Additional Contact Information

            Fax Numbers

            • (704) 979-1184
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and selling jewelry

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            02/10/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            My husband purchased a 10Kt yellow gold paper clip bracelet for me from the concord ***** location today February 9, 2023. The clerk cut the tag and put it on my wrist and I wore the bracelet out of the store. I did not get a box or bag. My husband did request receipt. Five minutes after leaving the store I noticed that my bracelet clasp was not all the way closed and the end it was attached to was a link in the bracelet. There was a missing end piece. I returned to the store asking for an exchange and the clerk and owner originally said yes. Then they changed their mind and argued with me saying I took the piece off! My husband arrived and asked if they were going to refund his money or exchange the bracelet they said no and we left. Im very displeased with them. I read the return policy on the bottom of the receipt that you have 7 days to exchange an item. This item is defective and they refused to exchange it for the same bracelet (there were two more in store). I believe they should replace this item or repair it for free.
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            Customer Reviews

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            Local BBB

            BBB of Southern Piedmont and Western N.C.

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