Reviews

Review Details

• Review fromMark B

  Date: 01/18/2023

  5 stars
  The driver had my car up in 1 day for a **************************************************** the loop within a 6 hour period.He was a nice guy and my car was in same condition as when he picked it up.Great company and will do business again
  

  Sherpa Auto Transport

  Date: 03/24/2023

  Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. We look forward to helping you, and any others you send our way, in the future!

• Review fromJacqueline N

  Date: 01/17/2023

  5 stars
  For the second time, my car was transported carefully and professionally between the Midwest and Gulf Coast.

• Review fromgayle o

  Date: 01/16/2023

  4 stars
  Never had to ship a car before so I searched the internet and called around to numerous places. I am so happy that I called Sherpa, every person I spoke to was professional and courteous. The drivers communication was top notch. I would highly recommend Sherpa Auto Transport to anyone needing this type of service, you can not go wrong!

• Review fromGlen S

  Date: 01/07/2023

  5 stars
  Just shipped a vehicle from ******** to *******. Awesome experience. Everything was handled with professionalism and care for my vehicle. ****** was informative and answered all my questions. Driver for DNL transport delivered on time and performed above exactions. I will use them again.

• Review fromTom K

  Date: 12/16/2022

  5 stars
  We shipped our daughters new car from ************, ** to her at the ***********************************. Communications with Sherpas customer service team were prompt and the driver that was assigned was courteous, thorough, and professional. While we would have preferred a little more advanced notice for pickup, we loved that we could track the car online all the way to drop-off. Best of all, the car was delivered without issue in just under 3 days!This was our first experience in transporting a car and we could not have been happier with our experience with the service!

• Review fromJacqueline M

  Date: 11/22/2022

  5 stars
  Don't call anyone else!! I was let down by another car transport service, they called to confirm the day before and never showed up! I had to leave to get to my new home so my car was stuck ***** miles away. I called Sherpa and they suggested I reach out to the dealership where I purchased my car and see if they would coordinate the pickup since I wasn't there, and they did. The transport was entirely smooth, prices were very reasonable, they communicated and updated me with the status of my car, and most importantly - they showed up on time! ***** at Sherpa is the best, he knew I was anxious about the previous experience and he offered solutions and suggestions and made the whole process so easy. The carrier that they used was *****************. Both companies are great and I wouldn't use anyone else!!! A++++++++
  

  Sherpa Auto Transport

  Date: 03/24/2023

  **********, thank you for taking the time to share your Sherpa experience! When we founded Sherpa Auto Transport, we did so with the intention to make the vehicle shipping process easy and stress-free. It's wonderful to know that we lived up to that standard when we worked together.

• Review fromBrenda M.

  Date: 09/24/2022

  1 star
  Pick up schedule for today between 4-7pm central via Sherpas carrier SAP. I have expressed to both companies that the Sender is dealing with the loss of a loved one and I want to make this as stress free as possible. Received email yesterday stating we would get 24 hour notice of pick up time. After I have made many calls today I receive an email stating that the Carrier would be there TODAY between 4-7pm central. I have been consumed with calling both the ************************************** literally all day today to only be told lie after lie?? Its 8pm central and we are still waiting. How unprofessional! How are you even in business? Oh, wait! I know whyits because the $300 deposit for securing a Carrier that never shows up is non-refundable. Imagine collecting that on every customer that you fail to show up for. **********************, SAP or anyone affiliated does not have permission to go anywhere near or to even touch my ******* Elantra. I wouldnt even trust you to transport my Fur Baby. You ought to be ashamed of yourself for representing to be reputable company. You are full of mess and God surely doesnt bless mess!Sincerely ******,***********************
  

  Sherpa Auto Transport

  Date: 11/04/2022

  ******, we apologize for your experience and we share our condolences. We pride ourselves on having the best customer service in the industry and we were disappointed to hear about your experience with SAP. Were glad a member of our Management team could personally apologize and refund your Initial Payment due to the Carriers inability to pick up the vehicle. .Based on your feedback, we have coached our team on responsiveness and are confident in our service moving forward. We would love the opportunity to assist you and demonstrate the 5-star experience that our reviews attest to.