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Business Profile

Auto Transportation

Sherpa Auto Transport

Reviews

Customer Review Ratings

4.91/5 stars

Average of 747 Customer Reviews

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Review Details

  • Review fromOscar G

    Date: 03/01/2023

    5 stars
    Very pleasant experience, customer service was excellent they provided all the information including insurance coverage delivery and most importantly a step by step explanation of the expected process. In addition the provided an Email at each step of the process and included a phone call from their drive at both the pick up and delivery location. Their was no additional charges and as their customer I was very please with their services.
  • Review fromGerman Eduardo T

    Date: 02/28/2023

    5 stars
    The *** was delivered on time. My only issue was that the driver spoke very poor ************* had difficulty communicating with him.
  • Review fromsaj m

    Date: 02/28/2023

    5 stars
    Sherpa was excellent .Everything went as planned . No issues Thank you!

    Sherpa Auto Transport

    Date: 03/24/2023

    At Sherpa Auto Transport, we strive to provide every customer with the experience you describe. We're committed to offering the best car shipping experience possible and make this happen by being honest and communicative with our customers, offering transparent pricing backed by our Price Lock Promise, and working with only thoroughly vetted carriers that meet our high standards. Thank you for taking the time to leave this wonderful review. We look forward to assisting you again in the future!
  • Review fromJames G

    Date: 02/26/2023

    5 stars
    My car shipping experience with Sherpa was nothing short of stellar. They did what they said they would do and nothing less. My car arrived in perfect condition. The auto transport drivers were friendly and drove my car onto truck with precision. I could tell theyve done this many times before. All Sri the most professional company. Forget other car haulers. Sherpa has your back. Special shoutout to ****************** transport driver.
  • Review fromMIKE S

    Date: 02/25/2023

    5 stars
    Way easier than anticipated. Very efficient and professional. On time too. We were first time car shippers.
  • Review fromJack C

    Date: 02/25/2023

    5 stars
    Car purchase was delayed due to weather and other obstacles. Sherpa was great working through it with me and rescheduling pick up without additional fees. Car arrived safe and sound. Glad i picked them. Will use again if ever needed.
  • Review fromCraig W

    Date: 02/12/2023

    1 star
    Big Promises with no action, even paying for 3 day expedited..They are no better than any other flunky broker online for moving your vehicle!!!!!

    Sherpa Auto Transport

    Date: 02/22/2023

    Thank you for your feedback and we acknowledge that despite our best efforts to secure a carrier, you were disappointed and for that we are sorry. From the time you book with Sherpa Auto Transport, we start working diligently to find a carrier for your transport. We implement numerous strategies to identify, vet, and contract reputable carriers to successfully and safely ship our clients vehicles. This also includes utilizing our full Price Lock Promise to contribute additional funds to make your transport the highest bid in the area and further incentivize carriers to pick up your vehicle. We stand behind the services we offer and are committed to continuously raising the standards for what customers can expect when shipping their vehicle. We hope we have the opportunity to serve you in the future.
  • Review fromPhil R

    Date: 02/05/2023

    5 stars
    The Sherpa team is legit.. Pricing was competitive, communication was very structured in a good way. We had a hiccup in that the pickup window was not met, however they honored their guarantee without any input from me and the car was picked a couple days later. Car arrived in same condition, Transport company/driver communicative and professional. Thank you to all who made this happen.PS. Be sure to read all the fine print about possible delays and give yourself a big window.Lots of variables out of your control, so try to be patient and let the process flow.
  • Review fromMason M

    Date: 01/31/2023

    5 stars
    I was completely new to this world of car transport and Sherpa was patient, fair, communicated well, and honored their quote even after the transport became more costly due to variables outside of their control. I would use them again for sure.

    Sherpa Auto Transport

    Date: 03/24/2023

    It was our pleasure to guide you through the process, *****! Sherpa was founded to make the auto transport process easy. By providing top-notch customer service, transparent pricing backed by our Price Lock Promise, and a thorough vetting process, we ensure that our customers have a smooth and stress-free experience.
  • Review fromDeb C

    Date: 01/29/2023

    5 stars
    After researching and calling several companies, I chose Sherpa because of the rep on the phone. So helpful and inspired confidence in going with them. they were very responsive to my questions throughout the whole process. My car arrived safely and in good shape. Would definitely use Sherpa again.

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