Complaints

This profile includes complaints for Hendrick Automotive Group's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Hendrick Automotive Group

  6000 Monroe Rd Charlotte, NC 28212-6119

  
• 

  Hendrick Honda Woodbridge

  14201 Richmond Hwy Woodbridge, VA 22191

  
• 

  Rick Hendrick Chevrolet Atlanta

  3277 Satellite Blvd Duluth, GA 30096

  
• 

  Hendrick Chevrolet

  1620 Montgomery Hwy Hoover, AL 35216

  
• 

  Hendrick Subaru

  2929 John Hawkins Pkwy Hoover, AL 35244

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:12/20/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On December 5th, my appointment was made for a 2020 Jeep Wrangler vehicle purchased at this dealership for a steering issues (known as "death rattle") - violent shaking when hitting a bump at speed. Diagnosis took more than two hours to determine that in fact there was a safety bulletin on this model/make of Jeep. No parts were available to fix, no eta to fix the car, all expenses coming out of my pocket, as well as no solutions to drive since the car was deemed "unsafe" to drive. After reminding the service adviser ***** that I indeed also purchased an extended warranty, the adviser was able to get me a rental car, and assured me that he would be in contact in days once the part was purchased from another dealer within the week. Two weeks later, the "fix" to my car was an aftermarket part (replaced steering stabilizer which does not fix the issue). Upon pick up, my car clearly had a broken windsheild now that was not present at drop off. ***** agreed that was not there at drop off, assured me he would get the glass company and dates to repair quickly since it had been two weeks already. Per the rental policy of their car, glass is inspected on the rental car prior to and upon returning. ***** then called and said the dealer is refusing to repair the broken glass on my vehicle in their possession for two weeks, as I would have to for their car under the rental agreement. The steering stabilizer repair has not resolved the "death rattle" and dead spot shimmy that I reported prior to service still exists. Repeated attempts to talk to a servicer manager have been stonewalled and ignored.

  

  Business Response

  Date: 12/27/2022

  
  We got ahold of the customer and hes going out of town for the holiday. He is going to call me directly and let me know what day and time works for him to bring the jeep back for ** to take another look at the steering and the windshield.  I told him if the crack originated from a rock chip what I would be willing to do is go through his insurance to have it replaced and the store would pay his deductible and he seemed fine with that. 
  

• Initial Complaint

  Date:12/20/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I ******************************* , purchased a car from ******************** around this time last year , and was sold add features to my loan payment such as two to three year warranty's for my car a tracking devices other things of that nature that i will never you. I moved to ******* this summer and have been here since relocating for work, Ive since then went to another delalership to trade in my car and wanted to remove the warranty's currently on my car since they will no long make sense for me to have sinc i will be getting a new car i called to talk to ***** one of the sales reps that handled my car purchase and when i expressed to him that i wanted to remove these items he told me its not possible when in fact i know it is , then refused to let me talk to the business manger that i signed my contact with, all i want to do is cancel any excising warrantys with them.

  

  Business Response

  Date: 12/27/2022

  Weve called and left several emails and voice mails with the customer.
  
  Would love to help him, he can contact me directly at ************

  ***********************

• Initial Complaint

  Date:12/19/2022

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Last week I attempted to purchase a truck from this dealership - ***************************** Chevrolet/Buick/GMA in ******, **. I live far from the dealer so I attempted to work out the details by phone. I was passed off to the finance person - without notice. The finance person then lied to me; all of the numbers changed. They were all very condescending and treated me very poorly. They also would not honor the pricing on their own website.The next day, I paid cash for a truck at a dealership that knows how to work with people.The **** Hendricks dealer will NOT stop calling, texting, and emailing me. I have unsubscribed on their emails and website. I have messaged them. I have told sales people that call me. All they do is get belligerent with me and blame me for issues. I simply need them to no longer contact me - I will not be buying a vehicle from them now and due to their unprofessional behavior I will never do business with this place.

  

  Business Response

  Date: 12/20/2022

  We have closed ****************** internet lead from our contact management tool so that he will not receive any more calls from **.

• Initial Complaint

  Date:12/13/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My vehicles information is as follows, 2009 Dodge Challenger. I initially took my vehicle into **************** on April 28, 2022 in regards to the check engine light being on, vehicle running hot, and hearing noise from vehicle at **** Hendrick Dodge Chrysler Jeep RAM The address is ***********************************************************************. The issues were said to be fixed and I picked up my vehicle from there on May 5, ************************************ the total amount of *******. The vehicle started having the same issues in which the check engine light reappeared so I reached out to the dealership on via email to notify them of the problems. The vehicle was taken back to **************** on June 30, 2022, in which it was inoperable. Issues were diagnosed and fixed, and the vehicle was returned on September 23, 2022 with having to pay a balance of *******. On September 25, 2022, the vehicle started driving rough and the check engine light reappeared and the car shutted off and was unable to turned back on. I took a picture in which I emailed the shop because it was outside of business hours. I received a phone call from ****** the manager of the service department in regards to my email and he stated to have the vehicle brought back into the shop. I am very unhappy with this. It's like my money is going down the drain. I'm a single mother trying to make ends meet and it's like it's always something with this dealership.

  

  Business Response

  Date: 12/14/2022

  The Client came in because her vehicle was overheating once we did the work she said it was still misfiring. She brings her vehicle back in a second time and no codes were thrown. The 3rd time she brings her vehicle in, it actually misfires. 

  She gets the work done and pays for it with her credit card and then disputes the charge with her bank and says we did not do the work.

  We will not be charging her any diagnostic fees for what we have done on this past service visit, but we no longer will be servicing this Client at this location. 
  

• Initial Complaint

  Date:12/06/2022

  Type:Customer Service Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  To whom it may concern, This complaint is against ***** ****** (391 **********************, ******, ** *****) of ****** for their negligence with a customer making them aware of an issue and them not looking into the root of the problem at that time. The complaint is also for ****************** of ********** (**** ************, **********, ** *****) for poor customer Service and not taking the action to resolve and issue before the actual customer had to request it. They were going to allow the customer to leave and there was a major issue with the vehicle and not make the customer aware which is also negligence. I would like to be refunded for all my purchase made at *************** and *******************, the service was horrible and they didnt even look into the issue until the me and my father made a big deal about it. They also were quick to advise what they couldnt do for me as a customer before they advise what they could do. ******************* also failed me as a customer by not updating Enterprise with the date change for coverage of the rental. If my fathers card is charged for the rental I would like that reimbursed as well for that.

  

  Business Response

  Date: 12/06/2022

  We are giving her a refund for the diagnosis.

  Customer Answer

  Date: 12/07/2022

   
  I am rejecting this response because: It just says they will give my money back for diagnostics . The diagnostics , parts, labor and misc charge items should also be included with that reimbursement and then I will except . Also the amount reimbursed should be also advised ,so that we are on the same page . 
  
  

  

  Business Response

  Date: 12/07/2022

  Im refunding her the Daig of 150 plus an oil change for a total of $238.11to resolve. ]

  *******************
  **************************************************
  ************
  Honda of ******
  GM

  Customer Answer

  Date: 12/07/2022

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to my complaint, and find that this resolution is satisfactory to me.
  
  Thank you. 
  

• Initial Complaint

  Date:12/05/2022

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I just sent an email to you, but, will state it's my 2020 ***** Odyssey ****** miles bought in **********, ** at Hendrick ***** on ************. Bought it with EXTENDED Warranty plus 6 FREE oil changes. Within 2 weeks of purchase there were numerous issues and finally, had to be TOWED back from ************....that's when decided I wanted REFUND.. I will attach numerous emails I sent to them and their, final, response was ********************* drove it back to *********** to tell me it was all OK. I had 2 neighbors come witness. The latest was going for my FREE oil Change and was told needed Transmission/Brake fluid change, too. Would be $400+, NO way, not included in Extended Warranty and then called Hendrick ***** ****. left 2 messages, because, was told NO free oil change...sent them 2 emails. ***** Corp. and ***************************** Finance Manager who told me ******** changes even with me moving back to ********, **. I hope and Pray you can help me RESOLVE these issues! Pray you get attached emails I sent since May....THANK you I will try and download emails to send you...IF not, please reply how I can send them to you? THANKS

  

  Business Response

  Date: 12/09/2022

  We apologize for any confusion caused. We will refund the cost of the maintenance program in its entirety. 

  Customer Answer

  Date: 12/09/2022

   
  I am rejecting this response because:
  Don't understand it., Not sure what you were REFUNDING me??? How much were you Refunding? ..Can I receive an oil change there, IF cannot get them here? Plus, can I drive down within day or 2, because, it's saying my OIL Change is due within 15%...and will you give me Transmission/Brake Fluid FREE, too???  Think it should have been done when bought the Odyssey at ****** miles.  PLEASE, let me get this done, SOON. 

  Thank you

  

  Business Response

  Date: 12/13/2022

  She can come down for transmission and brake fluid change as well as oil change. No charge. She just needs to make appointment with *********************. Thank you

  Customer Answer

  Date: 12/14/2022

   
  I am rejecting this response because:
  I want to know what your REFUND amount was going to be??? Then, consider options of the REFUND amount vs. driving down there to get 6 FREE OIL Changes, plus, FREE Transmission/Brake Fluid??? THANK you for responding SOON to let me know and I will call ********************* to ask him about time for an appointment and IF he knows IF this will be the first of 6 FREE Oil Changes??? PLEASE respond quickly as NEED to get Oil Change. 

  THANK YOU SO MUCH.

  

  Business Response

  Date: 12/14/2022

  Please call **** to discuss your options. Thank you

  Customer Answer

  Date: 12/19/2022

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to my complaint, and find that this resolution is satisfactory to me.
  
  Thank you. I drove down Frid. to Hendrick ***** after talking with **** and they gave me ******** Change/Transmission/Brake Fluid. I refused their Refund due to was WAY low, but, they said I still have 6 FREE Oil Changes there IF drive down! Plus, they explained ************** should have given me/Honored my Certified ***** Preowned Warranty oil change 2 Free ones!!! 

  Thank you SO much for your HELP, it's 2 hour drive down and 2 hour back, BUT, they said they would still provide giving me 6 FREE Oil Changes! Have a HAPPY Holidays, Merry CHRISTMAS.

  
  

• Initial Complaint

  Date:12/02/2022

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased a used vehicle from ************************************************ in ********** and signed the paperwork on 10/7/2022. I sent all of the requested information to register my vehicle in MI to *************************. On 10/11, I followed up asking about the status and never received a response from *************On 10/22, I picked up the vehicle and ***** from sales told me I'd have my tags within 2 weeks. I received a 30 day temp tag. On 11/4, I went up to the dealership to get the 2nd key (which was supposed to be provided when I picked up the vehicle) and ***** told me there was a delay in sending my paperwork so my tags would be here within a week.On 11/11, I went to the dealership once again and spoke to ***************************. He apologized for the delay and the failures of ***** and ****** and I sent him all of my insurance information. They illegally wrote me another 30 day tag. I followed up on 11/17 (******** wasn't in the office) and the receptionist told me she'd speak with ****** and call me back. I never received a call back. On 11/22, ***** texted and said I'd have my tags by 11/30.On 12/1, I called SOS in MI and was told they haven't received any paperwork for my vehicle. I went to the dealership and ******** told me they'd have all of the paperwork processed by the end of the day. I called **************** along with ***** (sales manager?) and they told me it'd take at least a week due to delays from the holiday. At this point, my 2nd temp tag is about to expire and I won't be able to drive the vehicle I'm paying for. Because I'm financing the vehicle, I don't have the title and cannot register the vehicle myself (which would be useless anyway as my tags would expire before then).MI law requires dealerships to apply for registration within 15 days of vehicle delivery. As I picked up the vehicle on 10/22 and they didn't apply for registration until sometime after 11/11, they have broken this law. I'm not an expert on ** law, but I'm sure they have a similar law that was broken.

  

  Business Response

  Date: 12/02/2022

  I will review our 30 day temporary plate policy with our team.
  No matter how good the intentions were, we should always follow the guidelines set out for the use of our temporary plates.
  We will reach out to **************** to offer courtesy transportation until his plates arrive.

  *******************,

  General Manager ************************************************

  Customer Answer

  Date: 12/03/2022

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to my complaint.

  They have given me a free loaner vehicle until my tags arrive. The situation should've never reached this point but I understand people make mistakes. I do hope the people involved are talked to to ensure this never happens again and their unprofessionalism is addressed.

  
  Thank you. 

  
  

• Initial Complaint

  Date:12/01/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On November 9, 2022, I had a service repair complaint on my vehicle for engine light on, loud hissing noise, idling rough, engine shut off, and driver rear door will not unlock w/FOB. I waited for my vehicle doing servicing and the Service Advisor ****** explained it needed a Valve Cover. I paid a $100 co-pay after repair completion.After 2 days of work, Saturday, November 12, my engine light came back on with burning engine smell coming inside the vehicle with same issues without hissing noise. I drove my car back to the dealership complaining with the same issues on my vehicle and I had a future service appointment on November 15, ********************** referred me to the *************** Manager to get another vehicle. I had a sell man shown me a Buick Encore 2023, 2022, and Chev Malibu 2017. Sell Manager gave to options: 1) Go to my bank loan financer "tell I have to many problems then let them Repo my vehicle," 2) I was approved by a different financer on a Encore 2022 for $600 plus payment. I declined all offers I just wanted my vehicle repair. After 6 hours waiting, Sell Manager said the ****************** is closed I could not leave my vehicle on the lot over night. I drove my vehicle off the dealership lot in the same condition I came in for. I was very dissatisfied with the service and handling my complaint!! I want my $100 co-pay refunded for ***********************

  

  Business Response

  Date: 12/27/2022

  Issue should be resolved by dealership.

• Initial Complaint

  Date:11/28/2022

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I sold back my X5 *** to Henderick ************* and was given ******** for my payoff with Navy ********************* There is a balance due to me of $33976,62. I just got off the phone and *************************** again saids my balance is coming. I sold it 10/31/2022 . They have also resold my X5 to a new customer without a title. I s that Legal? Should you first get a clear title before you resale a vehicle? NFCU I have in my folder has released the title and ***** claims they have not received . They did it elctronic transfer and a hard copy was sent. I have check with DMV and the X5 Plate number JEK4282 has been turn in. This is frustrating. please help

  

  Business Response

  Date: 11/30/2022

  We didnt give him his money until we received the title from the bank. This was communicated with him. Earlier today we received the title and we cut his check and gave it to him today as well. He has his money and we have the title. 
  
  ***********************
  General Manager
  Hendrick *************
  10720 ****************************************************************************** 28269
  ************ Main
  ************ Direct
  ****************************************************
  www.HendrickBMWNorthlake.com

  Customer Answer

  Date: 11/30/2022

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to my complaint, and find that this resolution is satisfactory to me.
  
  Thank you. 
  

• Initial Complaint

  Date:11/28/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Transaction date was 11/26/2022 The following is a copy of the text message I sent to the salesman :A couple of concerns I will express here, and if necessary, continue to go higher up until my request is satisfied. Otherwise, without any assurance TODAY,I will stop payment on the check and bring the car back.**** knows that several times before I signed the papers I brought up the two key fob situation. Was there a second key? He assured me that one is kept in the sales department and the other one is in a box in the service department and he would have to have time to go through that box to try and find it. I left without the extra key fob and cannot function properly without it between my wife and myself. What was very hurtful as I was driving away, I brought it up again and he said he would go and try to find it in that box, but that this is a used car sold as is. What a time to tell me that after signing the papers, knowing that I raised the issue twice before signing the papers.The other concern was once in the finance office I was given miss information concerning the warranty that already existed on my car. I had to challenge them to look it up and they would see it had a four year 50K mile bumper-to-bumper. Up until then they continue to ignore it and again **** knows that was one of the lures for me making the five hour round-trip to ****** Was because I would be leaving the parking lot with a bumper-to-bumper warranty already there, not having to purchase it. Then inside the finance office, **** and the finance officer played ignorant, and I looked at **** and I had to remind him, dont you remember our conversation? Very disappointing.This suv was still under a bumper to bumper from the factory. I had no need of the "additional"warranty and did not purchase. They did their best to have me believe I had no limited bumper to bumper from the factory. I knew better and so did ****, he even looked up and gave me such info before I made the 5 hour round trip.One last matter, I STILL HAVE THE ***** that **** sent me and Im quoting his words : this car has no dings, dents or scratches! Turns out there are three notable dents on the hood of the car. Certainly, the video didnt go in close enough for me to see this. I brought it to his attention when we were in person. I should not have to absorb that disappointment, and have to try and contact someone to take the ***** OUT. Although this, too, is really not fair!!!!!All I am asking is for an expediting of the extra fob key immediately and pay a modest amount to remove the dents. That's all I am seeking. Very disappointing and I will continue to express my disappointment as far up as I have to,showing the video as well. It was far from a pleasant buying experience that left me as a consumer once getting home so unfairly treated. Im so absorbed with how this has been handled!. Make it right, please!FYI I have not and will not cancel the check. I just wanted their attention.Noticeable? Yes! The first two people that looked at my car when we got home brought to my attention the two dents on the hood of the car. That is the truth so help me God!!!

  Customer Answer

  Date: 11/28/2022

  Hendrick Chevrolet

  4990 ***********.   *************************  Store # ************

   

  

  Business Response

  Date: 11/28/2022

  We have communicated to the customer that we will provide a 2nd key fob although it is not on a we owe and was not documented as an item owed at the time of sale. The dents were not mentioned until after the fact and the customer purchased a used vehicle that was test driven prior to purchase, we can give him our contact for dent removal but we will not be able to provide that service for him.
  
  Thank you

  Customer Answer

  Date: 11/29/2022

   
  I am rejecting this response because: This message doesn't include what *******, the customer relations manager, agreed to late yesterday. ******* not only agrees to having a 2nd key fob made at my home but she also agreed to giving me $200 towards the pings & dings. This notice doesn't include that, possibly because it was agreed to late yesterday before this message reached me. I have told the customer relations manager I would consider the matter resolved upon meeting those two conditions that she proposed. She told me she was going to be away for a couple of days for jaw surgery. That is the latest I have from her.

  Thank You,

  *******************

  *********, **

  ************

  
  

  

  Business Response

  Date: 12/06/2022

  ******* will be calling the Customer to resolve. 

  Customer Answer

  Date: 12/07/2022

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to my complaint, and find that this resolution is satisfactory to me, as long as ******* honors her phone response to me last week and provides the key fob and $200.00 for the dings and dent removal.I would gladly provide all texts messages and video recordings from the salesman and myself, if called upon.
  
  Thank you. 

  *****************

  Phone : ************

  
  

  Customer Answer

  Date: 12/07/2022

   
  I am rejecting this response because:

   

  Date Sent: 12/7/2022 10:41:59 AM
  

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to my complaint, and find that this resolution is satisfactory to me, as long as ******* honors her phone response to me last week and provides the key fob and $200.00 for the dings and dent removal.I would gladly provide all texts messages and video recordings from the salesman and myself, if called upon.
  
  Thank you. 

  *****************

  Phone : ************

   

  
  

  

  Business Response

  Date: 12/07/2022

  ************,

  If the agreement is not honored please give Hendrick *********** a call at **************.

  Best Regards,