Reviews

Review Details

• Review fromChristopher P

  Date: 03/17/2023

  1 star
  699% interest rate. I highly recommend you folks avoid this place at all cost. Pretty sure this violates my states usury laws by about 655%. Paying my bill but also pursuing legal action ??

  Bright Lending

  Date: 03/23/2023

  First, we respectfully note that ******** law does not apply to Bright Lending. Bright Lending is a wholly owned and operated entity of the Fort ******* **************** (Tribe) on the Fort ******* Reservation of *******. Bright Lending was established for the Tribes economic benefit and is organized and licensed under and operates pursuant to Tribal law. Both our website and our consumer loan agreement explicitly describe the sovereign status of Bright Lending and clearly require the application of Tribal law to any business dealings with Bright Lending.We are sorry to hear of your negative experience. We strive to always provide exceptional service and communication. We would be happy to discuss this further with you and provide additional clarification. Should you have any further questions or concerns, please call customer service at ************.

• Review fromTonya G

  Date: 02/23/2023

  1 star
  I took a 600 dollar loan last year and Ive been paying 167 dollars every 2 weeks. Last week my balance said 464 dollars remaining and today it says 504 dollars. How does your balance go up not down and I made an additional payment. They said I have a daily balance that accrues everyday. I have never seen my balance fluctuate. When asked how much to pay it off, she said 529 dollars but my account says 504 dollars. When I asked how many payments is left, she said 5. 167 times 5 is 835 dollars. 504 dollars divided by 167 leaves me with at least 3.5 payments. The lending company is a rip off!!! NEVER AGAIN!

  Bright Lending

  Date: 03/02/2023

  Thank you for sharing your feedback. We are sorry to hear of your negative experience and strive to always provide exceptional service and communication. We would like to take this opportunity to provide you with some background information on our company, its business practices, and our actions in response to your account. Bright Lending is committed to complying with the principles of federal consumer protection laws and regulations, as well as the laws of the Fort ******* ***************** Bright Lending discloses the total cost to a borrower if only the minimum payment schedule is followed, and we inform our customers that this is an expensive form of borrowing. The APR is disclosed on the Bright Lending website and is prominently displayed in loan documents that are reviewed and signed by the customer.We certainly understand that everyone faces financial difficulties from time-to-time and we will communicate with you privately in an effort to address and resolve your individual concerns. Should you have any further questions or concerns in the meantime, please call customer service at ************.

• Review fromMelissa M

  Date: 02/16/2023

  1 star
  A ripoff I was trying to get a loan and they would give me a 750 loan and the payoff would be **** luckily I did not move forward by signing any documents they should be ashamed of themselves

  Bright Lending

  Date: 02/23/2023

  Were sorry to hear of your negative experience. We strive to always provide exceptional service and communication in every interaction. We regret your experience was not reflective of our commitment and thank you for sharing your feedback. Should you have any further questions or concerns, please call customer service at ************.

• Review fromLaura B

  Date: 02/11/2023

  1 star
  Stay far far away. A $450 "loan" required an prepayment in full of $475 before the money hit my son's account. An expensive ****** for him to learn. 699% APR (yes 699%) is predatory and takes advantage of unsophisticated borrowers who respond to email solicitations.

• Review fromTony M

  Date: 02/02/2023

  1 star
  Do not respond to their mail loan offers with an approval code. I believe they are a loan shark and should have to repay people back some money. Any place that says they need your bank account login user name and password to verify your income is a Big No No. They tried that with me just yesterday and i didn't provide that so I was denied for a loan. It was a God sent.

  Bright Lending

  Date: 02/13/2023

  Thank you for sharing your feedback. We are sorry to hear of your negative experience. We strive to always provide exceptional service and communication. We would be happy to discuss this further with you and provide additional clarification. Should you have any further questions or concerns, please call customer service at ************.

• Review fromAmanda B

  Date: 02/01/2023

  1 star
  Borrowed $450 on January 6th. I've been paying every week and I still owe $492.87. This is a predatory company and in the end I will be paying four times the amount I borrowed in a moment of desperation. Absolutely despicable, stay far away!

  Bright Lending

  Date: 02/08/2023

  Thank you for sharing your feedback. We are sorry to hear of your negative experience. We strive to always provide exceptional service and communication. We would be happy to discuss this further with you and provide additional clarification. Should you have any further questions or concerns, please call customer service at ###-###-####.

• Review fromSteve S

  Date: 01/14/2023

  1 star
  Borrowed %700 and have made 8 payments at $186 and when i logged in, it told me my payoff was over $1200? Also when i went to Review Loan Documents, it says they dont Exist??

  Bright Lending

  Date: 01/30/2023

  Thank you for sharing your feedback. We are sorry to hear of your negative experience. We strive to always provide exceptional service and communication. We would be happy to discuss this further with you and provide additional clarification. If you are having any difficulties viewing your loan documents, or should you have any further questions or concerns, please call customer service at **************.

• Review fromFaith D

  Date: 01/13/2023

  5 stars
  Let me just say that we all know this is a really expensive way of borrowing. I was skeptical because of the reviews but I found myself in a position where I needed money quick. I got the money the next day and although it wasnt the most convenient thing to do (paying it back) financially it was the best thing. I paid $352 in interest on an $800 loan. All I can say is you knew what you signed up for so dont complain about the interest. I couldnt see myself paying $4,000 for an $800 loan. So I didnt, I say alll that to say if you need quick cash and can afford to pay it off theyre great. I got someone on the phone each time I called. If you borrow just me smart and pay it OFF youll be fine. I have no issues with bright lending and would probably use them again while Im working on my credit they were my only option and Im grateful

  Bright Lending

  Date: 01/30/2023

  Thank you, *******, for taking the time to leave us a review. We are so happy you chose Bright Lending for your personal loan needs!

• Review fromChuck A

  Date: 01/09/2023

  1 star
  criminal. No one to talk to, no phone number provided. Don't do it! you'll be sorry

  Bright Lending

  Date: 01/19/2023

  Thank you for sharing your feedback. We are sorry to hear of your negative experience. We strive to always provide exceptional service and communication. We also post all our contact information on our website at brightlending.com. We would be happy to answer any questions you may have and provide additional clarification. Please call customer service at **************.

• Review fromTamara R

  Date: 01/06/2023

  1 star
  CON ARTIST! My sister borrowed $600 from them, and shes paid back well over that amount! She got her loan last year in July, and here it is January 2023 and shes still paying on it! This is ridiculous! I also got a loan from them in the past but never again!

  Bright Lending

  Date: 01/13/2023

  Thank you for sharing your feedback. We are sorry to hear of your negative experience. We strive to always provide exceptional service and communication. We advise our customers that there isnt a penalty to pay a loan off early and try to advise our customers to do so. We would be happy to discuss this further with you and provide additional clarification. Please feel free to call our customer service at **************.