Reviews
This profile includes reviews for C Spire's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 58 Customer Reviews
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Review fromBEVERLY B
Date: 08/06/2024
1 starTERRIBLE CUSTOMER SERVICE. CAN NEVER ACTUALLY TALK TO A SERVICE REP, ONLY THE ONLINE CHAT. MONTHLY BILL IS OVER $120 FOR ONE I-PHONE, TABLET AND APPLE WATCH. TWO YEAR CONTRACT FOR PHONE AND TABLET WAS COMPLETED ALMOST 2 YEARS AGO, BUT MONTHLY SERVICE COST NEVER DECREASED. I WOULD NEVER RECOMMEND C SPIRE AS A SERVICE PROVIDER FOR ANYONE!!!Review fromJennifer T
Date: 07/29/2024
5 starsThank you for pulling your advertising and business from the Olympics for the mockery of Christians !!!!!!! Thank you for standing up ??Review fromChad L
Date: 07/27/2024
1 starSlow and expensive. Horrible customer service. They have a horrible website as well.Review fromGeorge K
Date: 07/23/2024
1 starBought news phone can not use in my house was on phone with tech all day nothing he done worked told me that I will have to deal with it or buy new phones told him that we are on disability and that we don't have the money for new phones if they say customer ************************* then they need to give us new phones for free that will work inside so don't buy moto g 5g 2024 because they don't work insideReview fromGail C
Date: 07/11/2024
1 starThe worse customer service I have experienced. I called every night for a week and would finally get to talk to someone only to be told "All of the technicans are already gone but I will have one call you tomorrow". Well I guess tomorrow never comes because no one has called me yet. I may have to drive to *********, MS to talk to someone and who knows if I will be able to then. I, like others that have posted, wish I could rate them zero.Review fromPeter S
Date: 06/27/2024
1 starMy appointment was cancelled after confirmed the day prior via phone as well as receiving confirmation text. After calling on the day of the installation was cancelled with no explanation. I requested to speak to supervisor and was denied. Horrible customer service, went with another provider.Review fromLisa J
Date: 06/12/2024
1 starI went to CSpire to add a line . The employee quoted me a different price than what they billed me ( $150 MORE ) They are trained to talk fast and deceive you ~ They are SCAMMERSReview fromSonia M
Date: 06/12/2024
1 starCspire has horrible customer service and phone service. My mother and I both went in and asked for our services to be disconnected. Now 3 months later we received a bill for services. When asked they stated we did not ask for these services to be disconnected. Yes we did and I would like to understand how they came up with over $200 in charges.
C Spire
Date: 06/19/2024
Hi *****,Please give us a call ************** ASAP so we can work through this together!Review fromJamilla W
Date: 06/05/2024
1 starThey have come into the Troy, Pike county community and running business crazy, they disconnect services without informing you of a bill, and once you pay whatever amount they require they still disconnect you later saying oh you didn't pay the entire bill, knowing they are the ones quoted the amount you had to payReview frommatthew g
Date: 04/16/2024
1 starThey have come in our neighborhood without asking. Soliciting and installing underground fiber lines. All the while, they have hit mutiple times the existing wire and broken in. The main panel for our existing carrier has also been damaged today by the installers.
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