Business ProfileforHallmark Hyundai Flowood

I purchased a jeep wrangler on 2/10 from your dealership. Your trade in guy must have thought he could pull on over on me because I am female. The amount I was first shown for my trade was a slap in the face. I was already losing respect for your dealership at that point and then he was magically able to do more on the trade. I do understand business and know that everyone has to make money somewhere but to present a number that low was a joke. I know exactly to the penny the cost to fix the minor front end damage on an otherwise well kept all leather 3rd row seat Toyota 4Runner. When he tried to use the excuse of the frame being bent I almost used a few choice words at how stupid he thought I was. My step father has his own frame equipment and repair shop. You can’t fool me there! Next I was only given 1 key to the vehicle and told I would get another one. This vehicle per the paperwork was supposed to come equipped with a Mopar sunrider for my hardtop. Only the poles were in the bag in the back. I do not wish to drive 2 hours back to your dealership and would like these things handled a local dealership not at my cost. Last your finance guy was nice and smooth. He knew how to distract from questions I was asking about cost of extended warranty he was tacking on to a company I did not choose to finance through. He promised me he could match the interest rate that I was given for Keesler. He said this other company had better terms. Had I known the extended warranty was $6000 I would have laughed out loud. I drive my vehicle less than 8000 miles per year as I stated to him so why would I need 100000 mile coverage? I don’t even need the number of years that was offered. At no time was I given a cost breakdown and information for what this high dollar plan would cover or any other options. I know this is part of his commission to upsell this product.