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Important information

• Advertising Review:

  In April 2022, Better Business Bureau questioned EEE Plumbing LLC's website, www.eeeplumbing.com, which stated, “Environmentally Friendly” and, “SATISFACTION GUARANTEE We guarantee all our services to your satisfaction”.

  According to BBB’s Code of Advertising, “Advertisers should not make broad, unqualified general environmental benefit claims like ‘green’ or ‘eco-friendly. Advertisers must qualify general claims with specific environmental benefits. Advertisers must possess competent and reliable evidence (often scientific evidence) to support all environmental benefit claims. Qualifications for any claim must be clear, conspicuous and understandable. When an advertiser qualifies a general claim with a specific benefit, the benefit should be significant. Advertisers must not highlight small or unimportant benefits.

  Regarding the term, “guarantee”, Better Business Bureau’s Code of Advertising standards states, “(1) Advertisers should only use ‘satisfaction guarantee,’ ‘money back guarantee,’ ‘free trial offer,’ or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer’s request.  (2) When ‘satisfaction guarantee’ or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.”

  BBB requested the business substantiate, modify, or discontinue the claims made on its website. The company did not respond to BBB’s request.