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Business Profile

Electronics and Technology

Plug

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electronics and Technology.

Reviews

Customer Review Ratings

4.64

Average of 148 Customer Reviews

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Review Details

  • Tyrell V

    Date: 07/18/2025

    Bought a phone from plug,it came scratch less looks new!!

  • Magaly M

    Date: 07/18/2025

    Trustworthy, and reliable. What they advertise is what I received.

  • Chandler N

    Date: 07/17/2025

    This company is fantastic! They've really revolutionized the market with their affordable tech alternatives. It's a game-changer for anyone looking to get high-quality products without breaking the bank!

  • Cory M

    Date: 07/17/2025

    Im not sure why there are so many bad reviews. I ordered a MacBook Pro from them and it was in great condition at a great price. Super satisfied and would order from them again.

  • maileny l

    Date: 07/17/2025

    loved my laptop looks brand new and only has a couple scuffs, nothing a case cant fix!!

  • Jada N

    Date: 07/17/2025

    Love the plug app great prices fast shipping .. great communication

  • Cameron M

    Date: 07/15/2025

    Got a REMOVEDbook and its great. Works like new and runs everything quickly.

  • Kiara A

    Date: 07/14/2025

    Best. App. EVER. Its an app ill never regret downloading, life changer.

  • Jennifer K

    Date: 06/22/2025

    Do not waste your time buying from this company they will not respond they will send out crappy phones . Im extremely disappointed with them 1st time was great .. they will send second time I spent more money but the phone is not so great it stop charging and is over heating. 3 rd time reaching out with no response

  • Manuel M

    Date: 01/14/2024

    I recently purchased a MacBook Air 2017 and an Apple Watch Ultra from PLUG. Regrettably, I have encountered some significant issues with these products. The MacBook Air is experiencing a problem with dislodging keyboard keys, and the Apple Watch Ultra is unresponsive. I am keen to find a resolution to these issues as soon as possible. If they are not addressed, I may consider REMOVEDfor acquiring these products. In an update, I have already had to repurchase a different version of the MacBook Air, specifically the M1 model, directly from Apple. Moreover, I find the return process provided by PLUG to be unsatisfactory. In light of these complications, I believe a refund is warranted. I intend to pursue this matter until a satisfactory resolution is reached. I hope this situation will prompt an improvement in the company's integrity and business practices.

    Plug

    Date: 04/22/2024

    Thank you for reaching out and expressing your concerns about the MacBook Air 2017 and Apple Watch Ultra purchased from us. I am truly sorry to hear about the issues you have encountered with these products and the dissatisfaction with our returns process.
    Please be assured that we have already processed a refund for as a part of our commitment to resolve this matter swiftly and fairly. This step is in line with our goal to ensure that all our customers are satisfied with their purchases and the service they receive.
    We take your feedback seriously and are currently reviewing our return process to enhance our customer experience and prevent such situations in the future. We are committed to improving our integrity and business practices, and your input is crucial in guiding these improvements.
    If there are any further actions we can take to assist you, or if you would like to discuss this matter further, please do not hesitate to us at plug.tech. We value your business and are dedicated to making sure that your experience with our company is positive.
    Thank you again for your feedback, and we hope to regain your trust going forward.

Plug is NOT a BBB Accredited Business.

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