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Medicredit, Inc.
BBB Accredited BusinessA+Rated by BBB
Visit Website(800) 823-2318Email BusinessWrite a Review

About

This business has 1 alert

Important information

  • Customer Complaint:

    BBB has received consumer complaints which allege Medicredit is trying to collect on a debt that is not owed, difficulty trying to pay off a debt, difficulty getting inaccurate posts to credit reports removed, and difficulty contacting a representative of the company.  Medicredit has addressed concerns brought to its attention. 


Overview

Medicredit, Inc.

PO Box 505600

Saint Louis, MO 63150-5600

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Find a Location

Medicredit, Inc. has 4 locations, listed below.

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    BBB Accreditation & Rating

    Medicredit, Inc. is BBB Accredited.

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Rating

    A+

    Reasons for rating

    • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
    More InformationHow are BBB ratings calculated?

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    About This Business

    Medicredit informed BBB that they do not purchase
    the debt.  Hospitals and doctors refer their clients to Medicredit to
    collect on unpaid debts.  Medicredit
    sends consumers letters informing them of the debt.  The consumer has 30
    days to respond, and if consumer does not respond, Medicredit will place a
    phone call to the consumer.  If the consumer does not respond to the letter
    and phone call the debt is reported to the credit reporting agencies,
    and at this time it is placed on the consumer's credit report. 
    Medicredit reported that it conducts research on each consumer who owes
    the debt and believes its staff is trained to provide professional
    service.

    According to Medicredit, it averages 200,000 consumer contacts each month and has 15 call centers. 

    BBB Accredited Since: 6/20/2016

    Years in Business: 49

    Business Details

    Local BBB:
    BBB Serving Greater Missouri & Southern Illinois
    BBB File Opened:
    10/1/1977
    Business Started:
    10/5/1977
    Business Started Locally:
    10/5/1977
    Business Incorporated:
    10/5/1977
    Type of Entity:
    Corporation
    Alternate Names:
    Cogent Financial Group
    Revenue Cycle Point Solutions
    Business Management:
    Mr. Don Wright, COO
    Ms. Anna Ansell, Compliance Manager

    Additional Contact Information

    Principal Contacts
    Ms. Anna Ansell, Compliance Manager
    Customer Contacts
    Ms. Anna Ansell, Compliance Manager
    Additional Phone Numbers
    Other Phone: (800) 388-7977
    Other Phone: (877) 395-3125
    Other Phone: (800) 823-2318
    Other Phone: (615) 514-9665
    Additional Email Addresses
    Primary: Email this Business

    Additional Information

    Business Categories
    Collections Agencies

    Latest Reviews

    • Keisy C

      "Never received any correspondence from these people or the hospital. They had our address and health insurance wrong." ... Read full review

    • Brett M

      "REMOVEDwouldnt send me a validation letter for confirmation of debt. I asked and asked and reminded her that she was on a recorded line." ... Read full review

    • ciccolelli c

      "They left me a message for a bill but would not talk to REMOVEDverified my mailing address and they said that is not my address. Haha it is." ... Read full review

    View all Reviews

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