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Business Profile

Online Retailer

Dot Com Products

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

2.39/5 stars

Average of 330 Customer Reviews

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Review Details

  • Review fromArt C

    Date: 01/13/2023

    1 star
    Ordered 2 light bulb/cameras and found they would not work in our fixtures.Contacted Dot Com Products and got a LOT of pushback on obtaining a refund.Paid $9.95 for shipping when I ordered these -- and wound up spending an addt'l. $14.56 to ship these back.Did not see a credit from them after proof that they did receive them. Contacted our credit card company to dispute their charge(s) and did receive adjustment to our credit card from Capital One.They would have to chase down Dot Com Products to make things right on their end.Long story short ---- was a total waste of over $25.00 postage to receive and then return this junk?
  • Review fromHazel M

    Date: 01/12/2023

    1 star
    This company is horrible who will not refund my money for products which was retuned to them.
  • Review fromDavid B

    Date: 01/11/2023

    1 star
    Camera will not connect to Wi-Fi. Tried numerous times. No help from their customer service.
  • Review fromBrian T

    Date: 01/11/2023

    5 stars
    A lot of great choices on the site. Would recommend it to my friends.
  • Review fromRod H.

    Date: 01/11/2023

    1 star
    Purchased the security light bulb camera. Will not work with 5g wifi. Returned it for refund,been 6 weeks still no refund. This is a scam do not purchase
  • Review fromfrank c

    Date: 01/10/2023

    5 stars
    If this works it will BE GREAT we will fine out soon if it doesn't work we will cancel
  • Review fromRobin C

    Date: 01/09/2023

    5 stars
    Love the site. Lots of choices. Would recommend it to others.
  • Review fromvirginia c

    Date: 01/08/2023

    5 stars
    Got 3 $100 dollar ****** gift certificates for $275. Happy !!
  • Review fromLISA C

    Date: 01/07/2023

    1 star
    Ordered 3 as gifts. Good idea but requires a monthly fee to record. Gifts should not require more money. Hard to figure out how to return for a refund!! 30 day window!!
  • Review fromShelly H

    Date: 01/06/2023

    5 stars
    I had a little trouble moving around on the website, but contacted the comp and they helped me right away with my proplem.

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