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Business Profile

Online Retailer

Dot Com Products

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

2.36/5 stars

Average of 341 Customer Reviews

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Review Details

  • Review fromPatti R

    Date: 05/01/2023

    1 star
    **************** is nonexistent. Sent the light bulb camera back per their instructions and know they received it over 10 days ago. Have not received a refund. Do not buy anything from this company.
  • Review fromEddie L

    Date: 04/28/2023

    1 star
    Don't even think of buying there products, We never opened the package and shipped it back and they refused to return the $$. Thank goodness for Amex and deleting the charge. Their return policy is a down right lie.
  • Review fromSue G

    Date: 04/24/2023

    1 star
    Total scam business who puts you on hold and charges your credit card company for something you never ordered.
  • Review fromHeather T

    Date: 04/19/2023

    1 star
    I will never buy from them again. Worst customer service. I got hung up on about 5 times and transferred a lot. They refused to take the cameras back. When you buy the cameras you have to use cloud service or the camera is worthless. Buyer beware. Not made in America. The box says made in ***** and so is the app.
  • Review fromSandra V

    Date: 04/17/2023

    1 star
    Defective product. Non existent customer service. I put service in quotes because there isnt any. *** sent at least four emails trying to get the return information so that I can mail the product back and obtain a refund. Every time I send an email I get a response back that asks me to rate how various people who never contacted me, helped me. I am very frustrated and about to give up and chalk it up to trusting a business that turned out to be a complete sham.
  • Review fromGeorge K

    Date: 04/17/2023

    1 star
    I had lots of issues. called the number twice.. was put on hold for a total of two hours. Tech support could not help. I would say do not buy anything from them
  • Review fromGeoff C

    Date: 04/17/2023

    3 stars
    Got the goods as promised and in good time. The goods can now be purchased in Australia and will cost less. The DotCom tutorial is Very -Very good. I could NOT get a reply to my emails. I'm happy enough.
    *****
  • Review fromterry b

    Date: 04/14/2023

    1 star
    been on hold for 47 minutes, the app wouldn't download nor did the light work on the camera, i wished i would've seen all these bad reviews before ordering this, they won't give you a refund, they transfer you to the tech **** then tech says hold on and no one ever comes back, FOR YOUR OWN GOOD STAY AWAY FROM THIS COMAPNY, read all the bad reviews, 100's of 1 star reviews basically all the same issues i'm having
  • Review fromJanice N

    Date: 04/14/2023

    1 star
    Wish I Had Read The Reviews Before Purchase. The 10 Bulbs Are Having Problems Working. I've Been Unable To Receive Information On Return.
  • Review fromJoe T

    Date: 04/11/2023

    1 star
    Please do not i mean
    DO NOT BUY ANYTHING from
    These. ******…..
    *** ******** 
    April 11, 2023

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