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Business Profile

Online Retailer

Dot Com Products

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

2.35/5 stars

Average of 340 Customer Reviews

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Review Details

  • Review fromRandy C

    Date: 08/02/2023

    1 star
    I bought a product from this company they upsold me from one to two items, I only received one. This happened in May 2023, they have been charging my card ever month since. The phone is never answered so I needed to ask the credit card company to pursue recourse for me. They cancelled my card credit card and are sending me a new one. major pain
  • Review fromAlyssa C

    Date: 08/01/2023

    5 stars
    Great customer service and fast shipping. Very pleasant company and a very happy customer.
  • Review fromdonna p

    Date: 07/30/2023

    5 stars
    So far this program has been a great experience for me
  • Review fromJames H

    Date: 07/26/2023

    5 stars
    Very pleased with this company. I had a question and they got right back to me. You dont see that very often in this day and age!!
  • Review fromRoberta N

    Date: 07/25/2023

    1 star
    I ordered light bulb camera a month ago. It still hasn't arrived. I keep getting answers to my texts. But it appears that I'm getting the run around. Now I have been given two different tracking numbers. One says hasn't shipped yet as of today. The original tracking number says it will be delivered July 17. When no delivery, it goes to the next date and so on. It is now July 25 and now the tracking says July 27. Awful.
  • Review fromTed J

    Date: 07/14/2023

    1 star
    Ordered over a week ago and still no delivery no way of tracking order
  • Review fromKathy N

    Date: 07/13/2023

    1 star
    They charged me for something I never ordered. Unfortunately I didnt see the bad reviews on their company until after I had placed an order and apparently this company has a reputation for doing this same thing to many people. I called them as soon as I saw the reviews and was assured that this would not happen but less than a week later a charge showed up on my account that I did not authorize now I have to go through the process to get my money back. I will NEVER order anything from this company again.
  • Review fromLloyd S

    Date: 07/09/2023

    5 stars
    I like the services and product but I was shorted 2. CD cards
  • Review fromJeffrey A

    Date: 07/03/2023

    3 stars
    Light bulb cameras aren't too bad. They work. Just have to keep resetting them.
  • Review fromDennis P

    Date: 07/01/2023

    4 stars
    The company delivered as promised and installation of the light bulb security camera was not difficult. It appears to be working properly ... but it does record as if there was motion when there was not. So I have numerous recordings of a static scene. It could be operator error, so I will wait until I am thoroughly familiar with the system and update my review if necessary.

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