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Business Profile

Online Retailer

Dot Com Products

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

2.35

Average of 340 Customer Reviews

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Review Details

  • James R

    Date: 08/29/2023

    I'm being charged for a "subscription" I never signed up for. I requested refunds ************* & haven't received any as of today.

  • Jeff L L

    Date: 08/25/2023

    bait and switch. product not as advertised.. I was expecting it to look like similar to advertised and pictured

  • Pj B

    Date: 08/24/2023

    It's ok so far but I have not used it

  • Rick T

    Date: 08/24/2023

    I would tell Every person Not to purchase the Light Socket Security Camera. It is the worst camera i have ever installed. The app was ok but the camera is terrible. From the video quality to the motion detection. Do not waist your money like I did. You will never get a refund as it will cost you more money to send it back and then they wont OK it because you installed the camera. STAY AWAY AND SAFE YOUR MONEY

  • Marsha G

    Date: 08/22/2023

    STAY AWAY. STILL ILLEGALLY TAKING MONEY FROM MY ACCOUNT. YOU CANNOT GET HELP FROM SERVICE REP.

  • Carol R

    Date: 08/15/2023

    I order from DOT COM PRODUCTS off ****** feed ad only to learn via a phone call that SIM CARDS NOT INCLUDED. I asked to have my order cancelled instead Ive received messages and calls offfer a discount which Ive declined. Still they refuse to Cancell my order and have charged my credit card for the full amount. I have been notified they are shipping the product.Ive disputed the charge with **** and filed a complaint with the ** Attirney General.DotCom Products ads are misleading! Beware

  • Gilbert N

    Date: 08/14/2023

    They have some really good gift cards available for everyone. If you want something to eat or drink or need gas, theres usually a gift card available.

  • Val P

    Date: 08/11/2023

    Please dont order a thing from this company. I purchased 3 of the security bulbs for $40 each and even though I didnt purchase the sd cards, they charged me for them along with some warranty service I also didnt select. They said they would refund the extra charges. But, they have yet to be refunded to my account. I called within 7 days and reported the cameras not working. The cameras never tracked me when I would walk by. They only recorded when it supposedly saw something. But, the video would show nothing moving in the area. Wasted videos. The lady offered me a gift certificate instead for double the amount I paid for the bulbs and told me not to worry about shipping the bulbs back. So I thought that was sweet. But she didnt tell me they only had 10 products on their website. She made it seem as if they had several products of all types. I called her back and told her there was nothing on the website that I wanted and I wanted my refund. She then said that she couldnt because I had accepted the gift card!! It was sent via email. I didnt even use it. But she insisted that she couldnt refund me because I accepted the gift card, EVEN THOUGH I DID NOT USE IT. I had just finished reading some of these reviews and I told her about the horrible reputation the company had according to the experiences documented on the BBB. She immediately hung up on me! So Im stuck with paying for the bulbs AND still not sure if Ill be refunded for the cloud subscription that they charged me on day 7 of the free trial for ****** for a year service! Dont do it! Steer clear from these scammers. They use different phone numbers like typical scammers do!! Review rating - 0 to the negative power!

  • Savoy C

    Date: 08/09/2023

    I think your company is a rip off I have 2 charges on my credit card for a total of ****** ***** and ***** yet for some reason they dont acknowledge the one for ***** well why would you take it. Have not received any cameras to date or cards which I payed for . I wish I had looked up the company first and seen all the terrible reviews and theyre rating on BBB I see since I brought the BBB ratings and reviews to their attention there have now been 3 good reviews seems they are rating their on own business . ********************* cheaper products at *********   a leggit company and better chance of speaking to a sales rep

  • Patricia R

    Date: 08/05/2023

    So FAR So GOOD haven't belonged long. We will See!

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