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Business Profile

Ecommerce

EveryMarket

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.14/5 stars

Average of 29 Customer Reviews

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Review Details

  • Review fromAntonio J

    Date: 01/17/2024

    1 star
    I bought a saxophone on 12/23/23. It said that it was packaged and shipped on 12/29/23. How is it that the saxophone is on Mainland *****. From what I saw on your page it was coming from the U.S. Now you tell me that it is a"possibility of a refund " ?? I want my money the same way you took it..

    EveryMarket

    Date: 01/18/2024

    Hi *******, Here is the response from our customer service team:We hope this message finds you well. Thank you for reaching out to us through ****** Message, and we appreciate your patience. We understand that the estimated delivery date has passed, and we share your concern. In light of this, we have contacted the seller to inquire about the status of your order and the possibility of a refund. We are actively working to resolve this matter and will update you as soon as we receive a response from the seller. We apologize for any inconvenience this delay may have caused, and we appreciate your understanding.Here is the latest update on your order: Tracking Link: ********************************************************************************************************** we have already refunded you today $408.97, please wait for 2-5 business days for the money to be processed by the bank.thank you for being patient with us!
  • Review fromBill W

    Date: 01/05/2024

    1 star
    Scammers. This company shows items that they do not have in stock. They stole my photo from my online listing of the same item. They mislead customers to think they have the item in stock. Contacted company and asked them to remove my photo from their listing and they did not.

    EveryMarket

    Date: 01/08/2024

    Hi ****,Our product team contacted you through email, regarding your concern. We apologize for the confusion and the misleading message. Please kindly response to the email as soon as you can. Many thanks.
  • Review fromTK K

    Date: 01/04/2024

    1 star
    I originally ordered the product (Ensure Pre-Surgery) through Amazon, total order amount, $14.37.Amazon kept delaying delivery out to December 29th, and I was getting concerned that I would not receive the product needed before my daughter's hysterectomy on Jan. 2, 2024.I went on line and googled "Ensure Pre-Surgery" and EveryMarket appeared, I went to their website and ordered the product, thinking it was coming from EveryMarket. Nope, EveryMarket ordered the "Ensure Pre-Surgery" from their Amazon Account, sent it to me as a Gift and charged me $52.98 for the same product I had originally ordered from Amazon for $14.37. EveryMarket marked the product up $38.61, and yes that included a shipping charge of $4.99.I contacted Amazon directly, hoping I could get a refund amount issued to my Amazon account. Amazon would not issue a refund to my Amazon account, stating I would have to obtain a refund from EveryMarket. Buyers be aware, EveryMarket is scamming customers with their unethical business practices. They should not be allowed to remain open!

    EveryMarket

    Date: 01/05/2024

    Hi *****,Thank you for your concern. Please be noted that, we have hundreds of sellers who are selling their products on our platform, everymarket.com, and also they are selling their products on others like amazon.com or **** or others. the products that are sold through everymarket.com cannot be the only ones that you will see on the market place.we also received your emails to our customer service team and provided the best solution for you as you wanted to return the product. Please let us know if you need any other help. Thank you so much for your time and your support.
  • Review fromJoseph C L

    Date: 12/27/2023

    1 star
    ************** the picture on their website clearly shows 3 bottles of free and clear hairspray...for a price of $29.77. after three weeks of waiting i received one bottle.after multiple emails, i was told that is all i will receive. this is clearly deception and false advertisement. who would pay $29.77 plus shipping and tax for a total of $38.07. for one bottle of hairspray? ...unless they were being deceived.I was SCAMMED!!!!!!!!!!!

    EveryMarket

    Date: 12/28/2023

    Hi ******, we are so sorry for the misleading product page and we have already informed our product team about it. now the page was fixed with the correct photo.also, for the inconvenience that this brings to you, we issued a full refund through your original payment method paypal. we sincerely apologize for all the inconvenience and thank you for being patient with us.also, for any further questions, please feel free to reach out to our customer service at: ****************** we always respond within 12 business hours!
  • Review fromPaula M

    Date: 12/13/2023

    1 star
    If I could give 0 stars I would. I ordered something 2 weeks ago and havent received it yet. According to their website it hasnt even been processed yet. Ive sent them multiple emails with no reply. I will soon be calling my credit card company to dispute the charges.

    EveryMarket

    Date: 01/16/2024

    Hi *****, we sincerely apologize for the inconvenience and your order has been fully refunded on December 18, 2023 10:26 AM CST thank you for being patience with us and appreciate your time!
  • Review fromAnne W

    Date: 09/12/2023

    1 star
    scam alert. I purchased from their online shop and the transaction was not going through with different credit cards. It went through with the third one. Later I found out that they charged all 3 cards, one even double charged. No answer to Emails.They sent false status updates, pretending the package is on the way and after 2 weeks they just cancelled the order saying they "can't fulfill at the time".

    EveryMarket

    Date: 09/13/2023

    Hello **********,Thank you for contacting us and really sorry for the late reply.I am sorry to hear that you have encountered some issues with your bank account because of this order. I have already verified it with our respective team and confirmed that we have encountered technical glitches on our system that caused the multiple charges. However, it has been rectified promptly and the charges have been voided. We appreciate your heads-up and understanding with us. Please let me know if you have any questions.Sincerely yours,Customer Care Team, ********************** ****
  • Review fromRandell V

    Date: 08/12/2023

    1 star
    Try to send them email/ website questions and addresses are returned Unable to Locate. Unable to get status on order. Has been four days with no status on order so assuming this company is a bust. When trying to get reviews on this company the web runs you around with no results.

    EveryMarket

    Date: 09/13/2023

    Hello *******,Thank you for contacting us and really sorry for the late reply.I would like to inform you that I have successfully canceled your order EM20-6366724 as per your request. Since it was a canceled transaction, no money will be taken back to your account, it usually takes 2-5 business days to be posted back to you.Please let me know if you have any questions.Sincerely yours,Customer Care Team, ********************** ****
  • Review fromJames L

    Date: 07/27/2023

    1 star
    They are scamming people,I ordered a Bluetooth Tesla coil speaker and they sent me ****** cheap car tweeters.im ******

    EveryMarket

    Date: 09/13/2023

    Hello *****,Thank you for contacting us and really sorry for the late reply.After checking, I can confirm that you selected 'TP-004A 2PCS' from the options given under this product so that is what you only received and were charged for. Please know that the price varies for each option on this product.********************************************************************************************* Please let me know if you have any questions.Sincerely yours,Customer Care Team, ********************** ****
  • Review fromMarie 3

    Date: 07/26/2023

    1 star
    A very bad company. It charges a lot for shipping. It never responds about my shipping date. I wanted to cancel my order but I was told that it was too late. My order is EM20-3465505 the total of the charge is **** dollars, and the item is **** dollars, ginger marinaded, preserved slices. A very bad experience. *****

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