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Business Profile

Ecommerce

EveryMarket

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.14/5 stars

Average of 29 Customer Reviews

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Review Details

  • Review fromRenee T.

    Date: 07/01/2024

    1 star
    Do not do business with this company. They sent me the wrong item and I have tried via telephone and email to contact them with no response. They mailed some kind of nail product which is not what I ordered. You cannot get in touch with them. It's a loss but not a big one. BEWARE - do not buy from them.EM-20-2411569 - received some silly nail product when I ordered lip liner.

    EveryMarket

    Date: 07/02/2024

    Hi *****,We sincerely apologize for the inconvenience caused by the incomplete/incorrect order you received. our customer service team replied to your email right after the second day morning for your concern."To assist in resolving this matter swiftly, could you please provide us with a photo of the product you receive and a photo of the shipping label?This photo will enable us to verify the number of items dispatched to you and initiate coordination with our warehouse for a prompt resolution. We appreciate your cooperation in this matter."a full refund was just issued to you and you do not need to return the item. thank you for contacting us and please let us know if you have any questions.
  • Review fromJulie T

    Date: 05/28/2024

    1 star
    Have not received confirmation of order. Should have know ln to good to be true! Out 75 dollars and nothing for my moms birthday. Thanks

    EveryMarket

    Date: 05/29/2024

    Hi ******,We are so sorry for it. When I checked your order EM20-5257262: Milky Way Midnight Dark Chocolate Minis Size Candy Bars Bag, 8.9 Oz. the payment was not going through eventually. Please check your bank statement and it should say the payment was voided.I will also have our customer representative contact your email and let you know the order status.Thank you for your understanding and your patient with us.
  • Review fromDalan A

    Date: 05/22/2024

    1 star
    They scavenge other companies products and re sell them. They often list a product they do not have and when an order comes in , they will purchase from the ORIGINAL vendor and then mark up the product x (3) and then re sell it. I am in the process of having them served for infringement of my product that they scavenged from my **** ad. They used my photos, my ad verbiage, etc. Hopefully my Attorney will get some financial recourse from them when this is all done. Will update soon.

    EveryMarket

    Date: 06/04/2024

    Hi *****,We sincerely apologize for the inconvenience caused.We have issued warnings to the relevant sellers and requested them to remove these products immediately. Additionally, we will rigorously monitor and review seller qualifications to ensure compliance and safety of the products.We will strive to regulate sellers on the website to prevent such incidents from happening again.Please let me know if you have any questions.Sincerely yours,
  • Review fromElizabeth C

    Date: 04/25/2024

    1 star
    Tried ordering a product that I have been searching high and low for at a decent price. I found it on EveryMarket, bought it, and then after 2 days I got an email saying I was being refunded. WHY? I tried emailing them and chatting on the website, but no one has answered. Clearly a scam website trying to get your information. Beware!

    EveryMarket

    Date: 04/30/2024

    Hi *********, we sincerely apologize that you could not receive the response from us through email. however, when we checked the email history, we received your email on Apr 23, 2024, 8:12PM , and our customer service team did replied you on Tue, Apr 23, 8:15PM and Thu, Apr 25, 10:31AM with two answers. however, it seems you cannot recive emails from us, please kindly check your spam folder as well just in case. please let us know if you still have any question.thank you for your patient with us, and your understanding.
  • Review fromFlo S

    Date: 04/24/2024

    1 star
    Ordered a specific Medline product but they sent the wrong items. Been making shallow excuses since i informed them. They are just blowing me off. I want a refund or the correct product. Two tubes of Medline Barrier ointment for pressure sores

    EveryMarket

    Date: 04/30/2024

    Sure, no problem , we sincerely apologize for the wrong product have been sent.but as we responsed in the emails, we at least need the product photo to process the return and refund.here I refunded already, please wait for 2-5 business days for the money to be process by the bank.please feel free to let me know if you still have any question.

    EveryMarket

    Date: 04/30/2024

    Sure, no problem , we sincerely apologize for the wrong product have been sent.but as we responsed in the emails, we at least need the product photo to process the return and refund.here I refunded already, please wait for 2-5 business days for the money to be process by the bank.please feel free to let me know if you still have any question.
  • Review fromLove M

    Date: 04/14/2024

    1 star
    Terrible company. I ordered an item and received it and was asked to make a review so I I could get the same item complimentary and it never happened. Plus they ignored all my requests for communication during an almost 1 year time period of my attempts. Perhaps someone went to jail and they are unable to respond ? The return address is was from Y. Fu EveryMarket **** ************************************************************

    EveryMarket

    Date: 04/30/2024

    Hi Love Me,We firmly believe that everymarket.com has never solicited positive reviews from customers in exchange for identical products. Furthermore, we consider this to be unequivocally a form of unfair market competition employed by certain individuals/companies, and we affirm that we have never engaged in such practices. Should you still have reservations, please contact us and provide relevant correspondence to substantiate the veracity of your claims, enabling us to conduct a more thorough investigation. Thank you !
  • Review fromMarisol O

    Date: 04/14/2024

    1 star
    They are not selling what they are showing you online for purchase. The label is a sticker and its a capsule, not what I ordered or wanted. I left 2 voicemails because, they dont even have a real email address. I want my money back.

    EveryMarket

    Date: 04/30/2024

    We appreciate your review and extend our sincere apologies for the issue you encountered. Upon reviewing your order EM20-20199 for the 5-Pack Prodentim for Gums and Teeth Health Prodentim Dental Formula 300 Capsules, we confirmed that you were issued a refund on April 17. We kindly ask you to verify this transaction in your bank statement.Additionally, we want to emphasize that we do have a genuine email address dedicated to customer service: ****************************** Our customer service team operates this email address 24/7, and there have been seven conversations between you and our team already. We encourage you to review these correspondences and confirm the receipt.We thank you for your feedback and your understanding.Best regards,
  • Review fromBecky F

    Date: 04/03/2024

    1 star
    Can I give them less than one star? I ordered my product 3 weeks ago. Was told I would receive 20 boxes for $55. They took my money really fast, but now I got the product, finally and it is only 4 boxes. I have had to ask many times where my items were. This is insane. I have asked for my money back, this is one of the items you can't return. I am so upset.

    EveryMarket

    Date: 04/05/2024

    as we communicated through emails with *****, we have already provided the solution to this customer and ***** is satisfied with the result.
  • Review fromJonathon G

    Date: 01/29/2024

    1 star
    Terrible. Cannot reach anyone. Complete scam. I want my money back. This is a medical product you are selling and people cannot wait on this stuff.

    EveryMarket

    Date: 01/30/2024

    Hi ********,I am so sorry that you still have not received the product yet. As we communicated on Monday, 01/29/2024, 10:54 AM, this is the reply: " Hi ********, I am so sorry that you still have not received the product yet. I just double-checked with our warehouse and got an update that your package is still processing. I am sorry for this delay. the package might be shipped out Feb 4-5 if you cannot wait for it, please do not worry, always feel free to let me know that you would like to cancel it, and I will help with the full refund for you.thank you for being patient with us ********."if you could let us know that you would not wait, then we will help to cancel the order and refund.Now the order has been canceled as requested, and a refund issued in full.
  • Review fromNa P

    Date: 01/19/2024

    1 star
    If I could give negative stars to Every Market in MO I would negative the star above needed to input review. BUYER BEWARE AND DO NOT DO BUSINESS WITH THIS COMPANY. They are scammers and they do advertise products they dont actually sell. My issue was a very expensive NRG heating pad that advertised moist heat which is the reason I purchased it. Caution because in my case it looked similar and so I thought I received the correct NRG . My sister who had one of those pads for years just pointed out it was NRG lower quality no moist heat pad . One by the way you can order from other retailers for $40 less. I contacted Every Market twice because I hadnt opened the product it was unused. Both times **************** sticks to their script telling you No Refund because youre outside 30 day window. It was not open because I hadnt needed to use moist heat as of yet. No offer to make it right. No acknowledgment that they corrected their website. BTW incorrect product still showing on website at this writing.. Wish I read these other reviews 1st and will never do business with them again.

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