Reviews
Customer Review Ratings
Average of 159 Customer Reviews
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Review fromDaniel G
Date: 02/18/2024
5 starsGreat company and business model. Have used several times with no issues. Recommend to friends and colleagues.Review fromBlake K
Date: 02/16/2024
1 starSTAFF IS EXTREMELY UNPROFESSIONAL AND RUDE. ITEM HAD BEEN APPROVED BY STAFF AFTER THEM MAKING A STINK ABOUT MORE PICS INITIALLY AND THEN 24 HOURS LATER THEY ASK FOR MORE PICTURES AND PULL MY ITEM.... AFTER CUSTOMER SERVICE RESPONSE WITH "WATCH YOUR TONE" AND DELETES MY ACCOUNT I AM FLAGGING THIS ALL OVER TWITTER
Swappa, LLC
Date: 02/21/2024
This user was removed from Swappa due to their communication with staff. Our team does give warnings, however, we do not tolerate yelling and cursing toward staff. This user is no longer permitted to use Swappa moving forward.Review fromTyler B
Date: 02/13/2024
5 starsProtecting both buyers and sellers.
As good as it gets.
I have utilized Swappa mostly for purchases - and occasionally for selling. Always a win.Review fromJames D
Date: 02/06/2024
5 starsGreat organization matching buyers and sellers. You know you will get what you ordered and if there is a problem, they will help you work it out. Great service and they keep you informed through every step.Review fromCraig P
Date: 01/30/2024
5 starsExcellent service for selling and burying used tech. When needing help, swappa staff responds quickly.Review fromRichard M
Date: 01/27/2024
5 starsVery easy to shop. Once purchased, phones were delivered promptly, condition as described. Very satisfied.Review fromPatricia S
Date: 01/10/2024
5 starsI have purchased 3 phones and 1 watch off of Swappa. The first wasn't in as good condition as I was expecting but the watch and last 2 phones have been in great condition.Review fromInge M
Date: 01/10/2024
5 starsI found SWAPPA to be a great way to sell my Oura ring. Swappa is exceedingly careful and instructions are easy to follow. If I have any other items for sale I would not hesitate to use SWAPPA.Review fromHenry W
Date: 01/09/2024
5 starsBought & sold several Macs on Swappa! Easy-to-use UI, professional pre-sell review process, fair fee charged. Highly recommended :)Review fromWade D
Date: 01/03/2024
5 starsTrusted business. This is my first stop when considering a new piece of tech because they hold their sellers to a higher standard than other businesses. I had missed a vital photo to upload of an item I am selling, but they caught it and as soon as I had the photo uploaded, my listing was approved. Very easy instructions on selling and buying on their website.
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