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Business Profile

Meat Processing

Goodman Meat Processing

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/14/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to pick up a deer I had processed and it was raw and not completed on the jerky. I would like to get my money back.

    Business Response

    Date: 11/27/2023

    When the customer came in and told us how he wanted his deer cut, he stated he wanted jerky. He was advised then that we will slice jerky, but we do not cook the jerky. Also, we do not charge for slicing the jerky, we do that as a convenience for our customers. The amount he was charged for the actual processing of the deer and is the same price any customer pays for ********************** a deer. We have attached a copy of the ******** post we made about the upcoming deer season, which does state that we will not be making jerky, only slicing it for people to cook on their own. We have also attached a copy of his invoice, which shows he was not charged for the slicing of the jerky in anyway. We would have been happy to refund the amount for the jerky, but he wasn't charged for that, just for the processing of his deer as a whole. We apologize for the misunderstanding, but we attempted to make everyone aware of what we were and weren't able to do this season using social media and then again when they came into the shop. 

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