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Business Profile

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Chex Systems Inc

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.18/5 stars

Average of 11 Customer Reviews

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Review Details

  • Review fromKareema C

    Date: 01/02/2023

    1 star
    I was on the phone with a man who answered and I briefly told him I was having a issue with opening a bank account and begin telling me what he assumed the issue was giving me examples like if you did time in prison for ten years well depending on what for a job is not obligated to hire you etc. I told him that was not fully the issue he replied ******* and blind transfered the call. I called back and somehow he answered I said I want to speak to a manager because the last employee was rude, he stated I was not being rude I was telling you what you need to know etc and disconnected the call. This is by far unexceptionable and whoever he is does not need a position in answering phones. This call was Friday December 30, 2022. Please if its Pre recorded please listen to the call

    Chex Systems Inc

    Date: 01/05/2023

    Chex Systems, **** (ChexSystems) has reviewed the BBB review filed by *******************************. ChexSystems has no record of receiving a phone call from the consumer on 12/30/2022. Information contained in ChexSystems files does not include criminal records.ChexSystems is a nationwide specialty consumer reporting agency under the federal Fair Credit Reporting Act (****). ChexSystems provides services to financial institutions and other businesses that have a permissible purpose under the ***** ChexSystems services primarily assist its clients in assessing the risk of opening new accounts. When providing this service, ChexSystems abides by the requirements of the **** and any applicable state statutes. ChexSystems neither approves nor declines accounts for its clients. Account opening decisions are determined by an institution and its individual policies.

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