Reviews

This profile includes reviews for Walden University, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Walden University, LLC

  100 Washington Ave S Ste 900 Minneapolis, MN 55401-2455

  
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  Walden University, LLC

  7065 Samuel Morse Dr Columbia, MD 21046-3401

Review Details

• Review fromLakeydra H

  Date: 12/01/2024

  1 star
  Initially, the school was good however they will not allow you to take a break when it comes to mental health. I had to take care of my father due to an issue with his health and withdrew from class Before it started and even provide documentation when he passed. They were not willing to help or listen to anything so now I can’t finish going to school due to them wanting payment for courses I never took. No empathy just pay ahead!
  

  Walden University, LLC

  Date: 12/03/2024

  We have received the review you submitted to the Better Business Bureau on 12/1/24. At Walden University, we take the concerns and experiences of our students very seriously, and we regret that your experience did not meet your expectations. If you would like to discuss your concern(s) in greater detail, we are here to help you. Please contact Student Affairs at ************************************************ where the specific details of your concern(s) may be discussed. Under the Family Educational Rights and Privacy Act, Walden is unable to provide specific account details in this response. Thank you.

• Review fromNikitha M

  Date: 10/01/2024

  1 star
  I wish I can rate this university with zero stars. I started classes in January. I reached out to my enrollment counselor asking him to withdraw me from the classes. I’ve never did any course work or receive a grade. Months later I’m receiving a bill saying I owe 1335. I reached out to their financial office asking why am I being charge for a class I only spent shy of 10 days in. In response from their financial office “I have to withdraw from the classes in 7 days” I asked for a copy of their policy stating that. I did not receive anything back in black saying I must drop in 7 days to avoid charges,but an email stating my charges are being forwarded to collection.
  

  Walden University, LLC

  Date: 10/02/2024

  We have received the review you submitted to the Better Business Bureau on 10/1/24. At Walden University, we take the concerns and experiences of our students very seriously, and we regret that your experience did not meet your expectations. If you would like to discuss your concern(s) in greater detail, we are here to help you. Please contact Student Affairs at *******************************************************************************, where the specific details of your concern(s) may be discussed. Under the Family Educational Rights and Privacy Act, Walden is unable to provide specific account details in this response. Thank you.

• Review fromLynn P

  Date: 09/04/2024

  1 star
  Avoid this school. No return on investment. Extremely expensive. Seemingly more interested in money than education. Mistakenly missed a payment based on an email they sent. Immediately turned to collector who added even more money. Keep looking for better options. This one is private and lacks concern.
  

  Walden University, LLC

  Date: 09/05/2024

  We have received the review you submitted to the Better Business Bureau on 9/4/24. At Walden University, we take the concerns and experiences of our students very seriously, and we regret that your experience did not meet your expectations. If you would like to discuss your concern(s) in greater detail, we are here to help you. Please contact Student Affairs at ************************************************ where the specific details of your concern(s) may be discussed. Under the Family Educational Rights and Privacy Act, Walden is unable to provide specific account details in this response. Thank you.

• Review fromThomas S

  Date: 07/12/2024

  1 star
  Horrible university. I had doubts when I entered my program (MSN - PMHNP) but it was so convenient based on being online and having multiple start dates so I just went ahead with it. BAD IDEA. I would advise anyone to avoid this program at all costs. Imagine spending the nearly $50,000 for the program and then having to pay for several review courses (over $1,000 total) to actually learn content to prepare for the boards. I have been a straight-A student through undergrad and then with another master's degree program I completed and though I am still getting a 4.0 here, I have learned next to nothing. Instructors are difficult to communicate with and overall disinterested in teaching. There are no lectures, notes, Power Points, etc. for any courses. The courses with a midterm and final you do not get to see the results of your exams, you simply get a score. Every single exam I have taken has had multiple errors, which have affected the overall score (for example questions that have no correct answer listed or repeated questions or questions with every answer the same). Just very poor choice on my part to go against my better judgment and enroll, but by the time the worst of the issues came up I was already halfway through and couldn't afford to transfer universities at that time. I am a firm believer that you get out of your schooling what you put into it. Unfortunately at Walden, you are so severely limited on what you can get out of it that it's not worth it. My advice is look elsewhere. Do not waste your money here. University of North Dakota and other online programs are much more organized and student-friendly. Walden is simply interested in the money.
  

  Walden University, LLC

  Date: 07/13/2024

  We have received the review you submitted to the Better Business Bureau on 7/12/24. At Walden University, we take the concerns and experiences of our students very seriously, and we regret that your experience did not meet your expectations. If you would like to discuss your concern(s) in greater detail, we are here to help you. Please contact Student Affairs at ***********************************************, where the specific details of your concern(s) may be discussed. Under the Family Educational Rights and Privacy Act, Walden is unable to provide specific account details in this response. Thank you.

• Review fromKim B

  Date: 06/11/2024

  1 star
  Walden's alleged core values are respect, trust, consideration, honesty, and cooperation. Yet my experience with Walden is the opposite. This past year, my mom got very ill, and, because of this, I received two Cs. According to Walden, receiving one C places you in an academic warning, and then receiving another puts you up for possible dismissal from the program. My advisor informed me that I would need to take two classes, which would be full-time status while working a full-time job to get in the right with Walden. If I received a C part-time two semesters in a row due to taking care of my mom, how would advising me to take two courses in one semester help me? I tried to voice my situation but there was zero consideration. I am very good at following directions, but this university's emails are beyond confusing. I received emails to complete forms, but there was no form attached. When reaching out to the financial department in my own portal with Walden, they had their own financial service number wrong, so I had to search the internet for the number. When you talk to an individual about your situation, the people you talk to cannot see your forms, so you trust that they will get your information correctly. They then transfer that to another member who can see your information and will only email back. Even when I asked for a call back, I never received it. When I asked for a supervisor to call me back within their 24-hour time frame- I never got it. I am a type one diabetic, and the stress that this university created caused my sugar and blood pressure to skyrocket. I had my father-in-law, who is an attorney, get involved. However, my family and I decided I should take a step back and rethink if this is really the University I'd want to hang a certificate in my office with its name on it. I am absolutely looking at switching to a university that will stand by the values that they stand on and one that I will be proud to say I attended.
  

  Walden University, LLC

  Date: 06/12/2024

  We have received the review you submitted to the Better Business Bureau on 6/11/24. At Walden University, we take the concerns and experiences of our students very seriously, and we regret that your experience did not meet your expectations. If you would like to discuss your concern(s) in greater detail, we are here to help you. Please contact Student Affairs at ************************************************ where the specific details of your concern(s) may be discussed. Under the Family Educational Rights and Privacy Act, Walden is unable to provide specific account details in this response. Thank you.

• Review fromAshley C

  Date: 05/20/2024

  1 star
  I withdrew from Walden University after enrolling in one class. They subtracted $258 from my credit balance and I'm not use to that. I been in college since 2014 and didn't have that problem. Now that I'm out the school they sent me a email talking bout I owe $1,130 for a class I was registered for. I know for sure I wasn't registered for nothing but 1 class because I had to tell my advisor what class I'll be taking next. He knew I was withdrawing, why would he still register me for a class. Then don't you have to attend the class at least. Then what class do y'all have that's $1,130? They better get it together. The advisor told me he wasn't gon register me because they wanted me to take 2 classes and he gave me time to think about it. I hope thats some type of joke and y'all not trying to mess my credit up.
  

  Walden University, LLC

  Date: 05/21/2024

  We have received the review you submitted to the Better Business Bureau on 5/21/24. At Walden University, we take the concerns and experiences of our students very seriously, and we regret that your experience did not meet your expectations. If you would like to discuss your concern(s) in greater detail, we are here to help you. Please contact Student Affairs at ************************************************ where the specific details of your concern(s) may be discussed. Under the Family Educational Rights and Privacy Act, Walden is unable to provide specific account details in this response. Thank you.

• Review fromChris A

  Date: 04/20/2024

  1 star
  I recently completed my studies at Walden University, and I must say that my overall experience was deeply disappointing. From the lack of practical preparation for the real world to the ineffective support services, this institution fell short in many areas.
  One of the most glaring issues was the university's failure to equip students with the necessary skills and tools for success in their chosen fields. Despite investing years into my education, I found myself ill-prepared for the demands of the job market. Employers expected proficiency in design tools and skills that were not adequately covered in my coursework. This left me feeling unqualified and uncompetitive in the job search.
  Additionally, the resume service provided by Walden University was a letdown. Instead of offering valuable guidance and support, I was directed to obtain various certificates through external platforms. This felt like a shortcut and undermined the credibility of the degree I had worked so hard to earn. I expected more from an institution that claims to prioritize student success.
  Another significant issue was the disregard for personal circumstances and family problems. When I faced a difficult personal situation, the university showed little understanding or assistance. Despite explaining my circumstances, I received no flexibility or accommodation, ultimately resulting in negative consequences for my academic progress. This lack of empathy and willingness to support students in challenging times is concerning.
  Moreover, the technical difficulties with Walden's website added to my frustration. Seeking help from the IT department proved to be a futile endeavor, as the issues remained unresolved. This not only wasted my time but also forced me to retake a class due to the university's technological shortcomings. It is unacceptable for a reputable institution to have such inadequate technical support.
  I regret my decision to attend Walden University, what a waste of money.
  

  Walden University, LLC

  Date: 04/22/2024

  We have received the review you submitted to the Better Business Bureau on 4/20/24. At Walden University, we take the concerns and experiences of our students very seriously, and we regret that your experience did not meet your expectations. If you would like to discuss your concern(s) in greater detail, we are here to help you. Please contact Student Affairs at ************************************************ where the specific details of your concern(s) may be discussed. Under the Family Educational Rights and Privacy Act, Walden is unable to provide specific account details in this response. Thank you.

• Review fromShahnaz P

  Date: 08/26/2023

  1 star
  I am hot with the school and financial aid office! They encouraged me to start the NP program in the summer. I applied for financial aid and was told it was approved. Now, here we are about to begin the Fall semester and my financial aid was suspended. I call Walden and am told that I did not meet the amount of credits necessary to qualify for financial aid. They basically took government money because they did get paid. I am now responsible for the loan amount and these shady people lied to me, withheld important information, and stole money from the government.
  DO NOT APPLY TO THIS SCHOOL!!!!!
  

  Walden University, LLC

  Date: 08/29/2023

  We have received the review you submitted to the Better Business Bureau on 8/26/23. At Walden University (Walden), we take the concerns and experiences of our students very seriously, and we regret that your experience did not meet your expectations. If you would like to discuss your concern(s) in greater detail, we are here to help you. Please contact Student Affairs at ***********************************************,where the specific details of your concern(s) may be discussed. Under the Family Educational Rights and Privacy Act (FERPA), Walden is unable to provide specific account details in this response. Thank you.

• Review fromTalitha M

  Date: 08/07/2023

  1 star
  Good Morning My name is Talitha ** ******* Iam very upset this morning I recieved an email from AMBER ***** stating I could come back to school. Miss Amber ***** needs to be investigated because during the time I recieved the email I was watching the series "The CHI" she sent the email during the part where the young lady was chastizing jacob for trying to get with her man. This is unprofessional and messy because I was already told by Amber ***** and her staff that I could not come back to Walden 2months ago because of a $2000 balance. I never heard from Walden University again. Until that show, Amber I do not want your man, her man, OR Kd man and the reason I know I dont is because I was told someone has full blown Aids.
  please leave me alone
  Talitha ** *******

• Review fromJulie M

  Date: 06/22/2023

  1 star
  I want to report to Walden's Financial Aid office as well. On 6/7/23, they informed me everything was fine and that my aid would disburse as planned on 6/8/23. Then when it didn't disburse, I called. They said your assistance is in two award years, 22/23 and 23/24, and you have to complete an endorser addendum and redo the master promissory note. They informed me of this need on 6/13/23, and I completed it. They still have a hold on my aid even though my portal shows my funds have been disbursed. This organization has a horrible financial aid office telling me multiple different stories. I have filed several complaints and asked to speak to a supervisor, and they say they are still waiting for someone to be available. I know the BBB would disagree with this process. A supervisor should always be available to talk to the customer. When a supervisor calls me, they leave a message with basic information, and if I still need help, I call back. Wait, I contacted you to file a complaint, and you still need a return number for me to call—horrible customer service. I demanded a supervisor call me today, and I want my aid released without delay. I checked with Fed Aid, and they confirmed everything was sent to Walden on 6/14/23, so Walden needs to release my funds ASAP.
  Julie Martin
  

  Walden University, LLC

  Date: 06/23/2023

  We have received the review you submitted to the Better Business Bureau on 06/22/23. At Walden University (Walden), we take the concerns and experiences of our students very seriously, and we regret that your experience did not meet your expectations. If you would like to discuss your concern(s) in greater detail, we are here to help you. Please contact Student Affairs at ************************************************ where the specific details of your concern(s) may be discussed. Under the Family Educational Rights and Privacy Act (FERPA), Walden is unable to provide specific account details in this response. Thank you.