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Find a Location

Sundance Chevrolet, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Sundance Chevrolet, Inc.

      5895 E Saginaw Hwy Grand Ledge, MI 48837-9110

      BBB Accredited Business
    • Sundance Chevrolet, Inc.

      1919 S Creyts Rd Lansing, MI 48917-9534

      BBB Accredited Business

    Business ProfileforSundance Chevrolet, Inc.

    New Car Dealers
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    Terry Hanks is also listed in BBB files as the president of Sundance Buick GMC, Inc. and Sundance Riding Stable, Inc. and separate reports are available on those companies.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.36/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/30/2020

    Years in Business: 42

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company states they offer new and used car sales. They also state they offer auto repair and auto collision services.

    Business Details

    This is a multi-location business.

    Find a Location

    Sundance Chevrolet, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Sundance Chevrolet, Inc.

        5895 E Saginaw Hwy Grand Ledge, MI 48837-9110

        BBB Accredited Business
      • Sundance Chevrolet, Inc.

        1919 S Creyts Rd Lansing, MI 48917-9534

        BBB Accredited Business
      Location of This Business
      5895 E Saginaw Hwy, Grand Ledge, MI 48837-9110
      BBB File Opened:
      7/22/1996
      Years in Business:
      42
      Business Started:
      10/1/1981
      Business Incorporated:
      3/13/1981
      Accredited Since:
      1/30/2020
      Type of Entity:
      Corporation
      Alternate Business Name
      • Sundance Auto & Collision
      Hours of Operation

      Primary

      M:
      8:30 AM - 7:00 PM
      T:
      8:30 AM - 7:00 PM
      W:
      8:30 AM - 7:00 PM
      Th:
      8:30 AM - 7:00 PM
      F:
      8:30 AM - 6:00 PM
      Sa:
      9:30 AM - 5:00 PM
      Su:
      12:00 PM - 5:00 PM
      Business Management
      • Mr. John Viselli, General Manager
      Contact Information

      Principal

      • Mr. H. Terry Hanks, President

      Customer Contact

      • Mr. H. Terry Hanks, President
      • Mr. John Viselli, General Manager
      • Ms. Becky Nanasy, Office Manager
      • Mr. Jeff Shutt, Service Manager
      • Mr. Brian Hoeve, Body Shop Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      12 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/03/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I was told by the dealer there was air conditioning in the car i purchased, there is no air conditioning. I purchased in the winter so i didn't notice until summer. I was told they would fix the Bluetooth and the defrost. I've been driving all winter with no defrost because whatever they fixed was not the problem and they told me it would now cost ************************************************* they cant fix the Bluetooth. Now I'm stuck traveling for work in a car with no ac, no defrost, no Bluetooth for my work calls, and no call back from anybody. Sundance completely dropped me, even the guy who responds to reviews wont return my call. They all stopped returning my calls and didn't fix most of they they told me they would fix if i bought the car. I was much better off with the vehicle they made me trade in.
      Read More

      Customer Reviews

      11 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Luke B

      1 star

      04/08/2024

      Had them look at my vehicle for a trade-in. Lied about how much I would owe to get into another vehicle (upwards of 7k additional for no reason) and made me wait for over an hour, just to be disrespected by them saying "maybe if you get a second job, and return in 6 months to a year". I've never had a good experience at Sundance and will never be returning. Bunch of liars and cheats that just want to steal your money. Would give 0/10 if I could. They've misquoted, lied, and made it so difficult to even have a conversation about a vehicle. All they're good for is wasting your time. Go to any other dealership. Literally given me PTSD for having to deal with car salespeople. Don't waster your time like I did.

      Local BBB

      BBB in Western Michigan

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      BBB reports on known marketplace practices.

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