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Find a Location

Story Roofing Company, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Story Roofing Company, Inc.

      141 W Wexford Ave Buckley, MI 49620-8600

      BBB Accredited Business
    • Story Roofing Company, Inc.

      3735 Old US Highway 27 S Gaylord, MI 49735-9545

      BBB Accredited Business

    Business ProfileforStory Roofing Company, Inc.

    Roofing Contractors
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    Theodore Allen also owns Story Basement Technologies and there is a separate report available on that company.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/17/2006

    Years in Business: 53

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Story Roofing Company, Inc states they offer roofing 

    Products & Services

    This company offers residential and commercial roofing services.

    Business Details

    This is a multi-location business.

    Find a Location

    Story Roofing Company, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Story Roofing Company, Inc.

        141 W Wexford Ave Buckley, MI 49620-8600

        BBB Accredited Business
      • Story Roofing Company, Inc.

        3735 Old US Highway 27 S Gaylord, MI 49735-9545

        BBB Accredited Business
      Location of This Business
      141 W Wexford Ave, Buckley, MI 49620-8600
      BBB File Opened:
      9/21/2006
      Years in Business:
      53
      Business Started:
      1/1/1971
      Business Incorporated:
      1/11/2006
      Accredited Since:
      10/17/2006
      Type of Entity:
      Corporation
      Alternate Business Name
      • ABSR, Inc
      Hours of Operation

      Primary

      M:
      8:00 AM - 4:00 PM
      T:
      8:00 AM - 4:00 PM
      W:
      8:00 AM - 4:00 PM
      Th:
      8:00 AM - 4:00 PM
      F:
      8:00 AM - 4:00 PM
      Contact Information

      Principal

      • Mr. Ted Allen, President

      Customer Contact

      • Mr. Ted Allen, President
      • Mr. David Doyle, General Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/30/2021

      Complaint Type:
      Product Issues
      Status:
      Answered
      I hired Story Roofing to replace my old metal roof with a new roof. They only offered me one, a shingled metal roof at $12,100. They assured it would be the last roof I needed and snow would slide off. I paid half down in June 2020 and the balance in July 2020 after the roof was installed. Snow did not slide and I ended up with a lot of very thick ice, and enormous amounts of ice sicles. I had water and ice running down my siding, into windows and doors. They removed turbine vents that was on the old metal roof, assuring me they were not needed and installed a ridge vent. This is not working. My house is a manufactured home with cathedral ceilings and no attic. It is approximately 26 by 44 small ranch and no dormers. Snow did slide off my old metal roof until it aged too much.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Stephanie M

      1 star

      10/25/2022

      Poor communication, workmanship, and quality. Managers and supervisors are rude and unapologetic when their crew's work is not done correctly. Made many excuses and did not fix the problems that are wrong with our roof, even after meeting with them, showing the issues, documenting, taking pictures, etc. The amount of time, energy, and money we have spent on a shingle roof is very disappointing to say the least. Working with Story has been an awful experience. I do NOT recommend anyone use them for your home.

      Local BBB

      BBB in Western Michigan

      BBB Reports On

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