Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Talent Listing

Nine9

Headquarters

BBB accredited business seal
BBB Accredited BusinessNRRated by BBB

This business has 1 alert

Complaints

This profile includes complaints for Nine9's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Nine9 has 57 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Nine9

      6632 Telegraph Rd PMB 352 Bloomfield Hills, MI 48301-3012

      BBB accredited business seal

    • Nine9

      1250 E Hallandale Beach Blvd Ste 603 Hallandale Beach, FL 33009-4638

    • One Source Talent

      330 S Wells St Apt 1310 Chicago, IL 60606-7100

    • Nine9 Modeling and Acting Houston

      5225 Katy Fwy Ste 200 Houston, TX 77007-2262

    • Nine9

      1500 W Cypress Creek Rd Ste 404 Fort Lauderdale, FL 33309-1851

    Customer Complaints Summary

    • 108 total complaints in the last 3 years.
    • 35 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/04/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hi trade out the company years ago and then it seems every year for the last three years they contact me to try to get me back in there by paying their monthly fee and telling me that they will waive the $99 enrollment fee which I believe was a waste of my time and money since they really didnt do anything for me! The pictures That they took were horrible and my toddler takes better pictures of me, they could never schedule me for the series of appointments that they promised from the beginning, and then every time they want to follow up with me and I reply they never respond to that reply! And when you look them up online it shows that the business is permanently closed!

      Business Response

      Date: 10/12/2022

      ********************************* signed up for our services on August 9th, 2017 and was scheduled for a follow up appointment for August 26th, 2017. My records show that she was a no show for that follow up appointment, and did not reschedule another one. ********************************* removed all of the photos taken of her in our office with photos she took herself. If you would like to continue services, we can waive the monthly fee for 6 months and begin marketing you out again for castings and training classes. We are unfortunately unable to issue a refund for the fee purchased 5 years ago for rendered services. You can reach us directly at ****************************************** Thank you. 

    Nine9 is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.