Reviews

This profile includes reviews for Nine9's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Nine9 has 57 locations, listed below.

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  Nine9

  6632 Telegraph Rd PMB 352 Bloomfield Hills, MI 48301-3012

  
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  Nine9

  1250 E Hallandale Beach Blvd Ste 603 Hallandale Beach, FL 33009-4638

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  One Source Talent

  330 S Wells St Apt 1310 Chicago, IL 60606-7100

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  Nine9 Modeling and Acting Houston

  5225 Katy Fwy Ste 200 Houston, TX 77007-2262

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  Nine9

  1500 W Cypress Creek Rd Ste 404 Fort Lauderdale, FL 33309-1851

Review Details

• Review fromChrista L

  Date: 09/22/2025

  1 star
  I was scammed by this company. I dont know if I will ever receive money back that I have spent.
  

  Nine9

  Date: 09/29/2025

  Hi *******,

  
  

  My records show you emailed our team the day after your sign up to cancel due to your situation changing and were provided with a cancellation/refund confirmation. If you are ever curious about giving our services another chance, please do not hesitate to reach out to us as instructed via email. We'd love to work with you again.

  
  

  Take care.

• Review fromAngelina S

  Date: 09/22/2025

  1 star
  They reached out after my grandmother applied for an advertisement on ******** for a casting call for The Pitt based out in **********, they said she is a great candidate for the show specifically, they wanted to set up a zoom meeting with her for this Saturday (9/27/2025) and after I further looked into this and the email they had sent they are Nine9 casting and are a scam. Ive seen numerous other people mention them on social media platforms of asking for a deposit fee for their services and I am overall SO upset that my grandmother would have been a victim to their scam if I was not around. This is disheartening and upsetting. I had seen a review that they have responded to reviews on BBB to implement a new plan to address complaints and one of them is Review to ensure that language being used should not potentially confuse or create a belief that a Virtual Open Call is for a specific TV show or film which right there shows is not true. They are scamming people and many falling victim to this. DO NOT USE THEM! They should NOT be BBB accredited especially due to not following their own promised implemented plans
  

  Nine9

  Date: 09/29/2025

  Thank you for taking the time to provide feedback regarding our appointment setting services. Our team invites aspiring models and actors to attend one of our zoom interviews to explain who we are, what we do, and how that can benefit people looking to break into the industry. Talent are made aware during the scheduling process, as well as on their scheduling confirmation, that they are not attending a casting call of any kind. 

  
  

  My apologies if this information was not conveyed to your grandmother that way. Information like this helps us improve our services, and we thank you for expressing your concern via your experience. 

  
  

  Take care. 

• Review fromSagar K

  Date: 08/22/2025

  1 star
  outer ***** ** and scaru movie 6 ......from 499 to 99 AND MONTHLY CHARGE OF 40. I Heard 20 clowns pay it..... runnnnnnn

• Review fromMichelle C

  Date: 08/02/2025

  1 star
  Would love to give a minus star rating. Listened through the we got you, come join us online spiel, 40 minutes long. She talked about the celebrities that Nine9 hired, but didnt (and couldnt) mention their names. She said I (and all the others that were on the same Zoom meeting) would most likely get a call and be hired right away. All we had to do was fill in our name, address, phone number, and email. When that was completed, click to the next page and give a credit card information so I could be charged $99.I asked why, and was told to complete my profile. Immediately I logged out of the Zoom. Got a text the next day and they reduced the fee to $79. I deleted, reported the text, and replied STOP. A reply came and was told my number was removed. This past Thursday I got another text saying the cost was reduced to $49.
  

  Nine9

  Date: 10/02/2025

  Hi ********,Thank you for your feedback regarding attending the virtual call. I can definitely understand your frustration with receiving unwanted communication regarding our services. I have confirmed your application has been removed and you will not be contacted further for any services we offer.

• Review fromDonna K

  Date: 07/28/2025

  1 star
  I have called and there is never an answer. No ones there to answer calls plus, I tried many times to attempt to do orientation however was unsuccessful. They make it very difficult to do so I want my money back the $99 along with Im canceling any further charges, I looked at the reviews and they have 1.2 rating and every single review has given them one star so I wish I kinda did my homework prior to. I am reporting this to the BBB and I am demanding my $99 back which I did two days ago. I believe this is a scam.
  

  Nine9

  Date: 10/02/2025

  Hi ******, Thank you for providing feedback on your experience with us. My apologies you were not able to reach a rep via phone. I do see the talent services team has responded back to you via email and text a few different times regarding the issue with the orientation attendance and got that set up for you. If you are ever looking to give our services a chance again, we'd love to make it right. Please email me directly at [email protected] and I will assist further. Take care,

• Review fromGabe P

  Date: 07/16/2025

  1 star
  What a *****************. They are such liars and are stealing yor money. Thats right after they waste 50 min of your time then they tell you to pay them on order for them to submit yor pictures out there. They have all yor information at this point. Stay away

• Review fromCregg G

  Date: 03/14/2025

  1 star
  Public Perception and Reviews:Negative Feedback: The agency has received numerous complaints and negative reviews. On platforms like ****, users have labeled Nine9 as a scam, highlighting issues such as fee-based structures, difficulties in canceling services, and unprofessional conduct. ?Industry Warnings: Professionals within the acting community have cautioned against engaging with Nine9. For instance, actor ****** ********* issued a reminder stating that Nine9 has no involvement with casting for Stranger Things 5, emphasizing that their auditions are followed by solicitations for payments. ? ?Companys Response:In response to allegations, Nine9 has attempted to defend its reputation by showcasing testimonials and success stories on their official website. They position themselves as an unagency, aiming to provide opportunities for the 99% of individuals not represented by traditional agencies. However, these claims are overshadowed by the volume of complaints and negative experiences shared by former clients. ?Conclusion:The evidence suggests that Nine9 operates using methods that many consider unethical, involving upfront fees and potentially misleading recruitment strategies. Prospective talents are advised to exercise caution and thoroughly research any agency before committing financially. Engaging with agencies that adhere to standard industry practiceswhere they earn through commissions on work secured for their talentsis generally recommended.

• Review fromRobert F

  Date: 02/05/2025

  3 stars
  Nine9 should be more upfront at the beginning of their Zoom call to inform all that their services will cost x amount of money so those of us who are broke and looking for a job can bow out at the beginning and not waste our and their time. Or, even in their email that they send out a day prior to the Zoom call. I don't expect organizations like this to not charge for services rendered but for those who are in my and others position, there should be a pay as you work plan.
  

  Nine9

  Date: 06/11/2025

  Hi ******,Thank you for taking the time to share your experience attending the virtual call with us. We value transparency with our services and your situation should be no different. I've noted this to work with our management team to ensure our services are thoroughly explained in the best way possible. Thank you again for your review, i hope you have a great day.

• Review fromJane M

  Date: 01/22/2025

  1 star
  I attended a zoom meeting yesterday and today, I requested a refund. The request for a refund was due to the many negative reviews and customer experiences that I read about **********************. After the facilitator went through the program specifics, he then led us to a page to submit information and pay. I did take a snapshot of this page which only mentioned the fee and monthly fee and never anything about not receiving a nonrefundable. The policy information was glossed over pretty quickly. The facilitator never verbally said nor reiterated that the $99 was non- refundable. What I surmise is that you use tactics that take advantage of your customers. The facilitator could have very well mentioned that the $99 was non-refundable. This would have been the right thing to do. We could not read any information much less print the information to read before signing anything. At that point, all was rushed to get our money to receive the I/D and password. You should not be allowed to be able to operate in the unethical manner that you do. I am still requesting a refund. It has not even been 24 hours from the time I was on the zoom call and I never used the service. They need to pull the actual video showing allotted time to read and ask questions regarding the policies etc. This is a rip off and they know it! I see why customers have labeled you as scammers and for sure those people I know whom have asked me about your service - you will certainly not get an approval from me.

• Review fromMarcus F

  Date: 01/07/2025

  1 star
  This company is most definitely a scam. On the zoom call they lure you in by telling you there is a 1 time fee of $99.99. They tell you up front that $99.99 is the only fee you have to pay. After a month they have tried to charge my card for a monthly subscription fee of $39.95, which they never mentioned at any point during the call. They reached out to me via email when my payment declined and I explained to them that they were not supposed to be charging me.
  Their response:Please note that the onboarding fee is a one-time charge. Nine9 operates on a monthly subscription basis, which requires a monthly fee to keep your account active. Please review the enrollment form below for the terms and conditions.
  You have the option to pause or cancel your subscription at any time and can reactivate it in the future. Are you looking to pause/cancel today?
  I went to their website and they literally contradict themselves with their own misleading info. It clearly states on the site
  "For just $99 you can become a Nine9 Talent for Life and pay NO Monthly Membership Fees, ever! You will stll get all the tools, access, castings, resources and more at a discount and without ever having to pay the $39.95 monthly fee!"
  If this isn't considered a scam I don't know what is, please look through all complaints and reviews and skip over this fraudulent business when considered any type of modeling and acting!!!!!!