We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Travel Agency

TripMasters
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.65

Average of 111 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Ann B

    Date: 07/09/2025

    ***** ********* was great in planning my trip to *****************

  • ISAAC S

    Date: 07/04/2025

    My wife and I have been using the services of TripMasters for over 10 years now. Each time, our vacations have been a total success. When we book a vacation with TripMasters, we can choose the number of cities we want to visit and customize our flights to suit our needs. In each city, we can choose from a wide range of accommodation types (hotel, apartment, etc.), local transportation options, and a variety of activities.We greatly recommend TripMasters for the great job they have been doing for over 40 years.

  • Michael Z

    Date: 07/01/2025

    Words cannot express how superior the customer service of ***************************. Twice on our trip to ****** we came across logistical complications which where immediately remedied once calling for assistance.

  • Mike A

    Date: 06/29/2025

    This is the 3rd European vacation we've done through Trip Masters (*****, ********, ******). Each one has been stellar. The bookings have saved us quite a bit of money, the accommodations have been anywhere from ok to great (never bad), and the organization and communication from the company has been superb. Highly recommend!

  • Roger D

    Date: 06/24/2025

    Refusing airlines refund. ***** says, we are entitled to a full refund.

  • Monica F

    Date: 05/27/2025

    I've used Tripmasters for three trips to ******, and each one has been outstanding. The website is easy to navigate, and after a baseline price for travel dates and hotels, I can go in and upgrade/customize to my liking. You can't beat the prices! We've done ******/***** with a train connection, ******, and most recently ********. I advise a long window between connecting flights to be safe, always include the breakfast on hotel reservations to start your days strong, and use the *** during travel. Very easy. PS - The ************* in ******** was SUPERB!

  • Robert E

    Date: 05/24/2025

    We travel twice a year for the last 10 years and TripMaters is one of our go to sites when we plan our vacations, we always compare prices, deals and options from the other sites and we usually go with TripMasters because with them you get more bang for your ***** Great flexibility in choosing your hotels and trying to match flights to your schedule. Cant go wrong using these guys!

  • Allie M

    Date: 05/24/2025

    Tripmasters was great for coordinating our many connecting flights. Our only negative experience was that our hotel (booked through them) was not very nice; it smelled so bad that it made us nauseous. Other than that, Tripmasters was a very easy service to use and I would recommend them if you have multiple destinations in your trip.

  • Frances V

    Date: 05/24/2025

    Great trip planning experience! I will definitely use Tripmastrr again!

  • Frank G

    Date: 05/22/2025

    We took a two week trip to ***** and Tripmasters was an excellent, comprehensive website for booking airfare, hotels, air and ground transportation and tours at all five of our stops. Our Tripmasters travel agent, **** *****, was very thorough, prompt, friendly, responsive and helped guide us to convenient flights and great locations and accommodations. I will definitely use Lily and Tripmasters for my next vacation.

TripMasters is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.