Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          AmeZam LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • AmeZam LLC

              7722 Fenton St Ste 1083 Silver Spring, MD 20910-4942

              BBB Accredited Business
            • AmeZam LLC

              PO Box 7466 Silver Spring, MD 20907-7466

              BBB Accredited Business

            Business ProfileforAmeZam LLC

            Shipping Masters
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 9 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/19/2012

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            In the USA we provide consolidated shipping from the following states : Virginia, Maryland, Washington DC, New York, Massachusetts, New Jersey, Connecticut, Minnesota, Missouri, Dallas Texas, Orlando Florida, Georgia, Illinois, Ohio, Pennsylvania, Indiana, Seattle(WA), Kansas,  Arizona, California, Las Vegas, NV and Delaware.

            Business Details

            This is a multi-location business.

            Find a Location

            AmeZam LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • AmeZam LLC

                7722 Fenton St Ste 1083 Silver Spring, MD 20910-4942

                BBB Accredited Business
              • AmeZam LLC

                PO Box 7466 Silver Spring, MD 20907-7466

                BBB Accredited Business
              BBB File Opened:
              1/6/2012
              Years in Business:
              14
              Business Started:
              6/3/2009
              Business Started Locally:
              6/3/2009
              Business Incorporated:
              6/3/2009
              Accredited Since:
              1/19/2012
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. Mutale J. Kambaila, CEO
              Contact Information

              Principal

              • Mr. Mutale J. Kambaila, CEO

              Customer Contact

              • Mr. Mutale J. Kambaila, CEO
              Additional Contact Information

              Email Addresses

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/21/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I had used Amezam in 2020, and was completely dissatisfied with their shipping service but I thought it was an isolated incidence. On November 3rd I informed ****** of Amezam that a wig was being delivered to their warehouse, on the 7th I informed him that it required a signature and he said there is usually someone at the office. 9th I asked if package was received as per the delivery confirmation I received in my inbox he said he will check when he gets to the warehouse which would be the 11th 2 days after it had been delivered. I expressed anxiety about not being able to confirm sooner because the item was expensive his response was "oh well ". The items were supposed to be sent on the 15th and he only sent a message on the 18th saying the items were only being sent out on the 22nd and would take about 10 days to arrive. When the package eventually arrived he didn't bother even calling the recipient until prompted by me on the 5th. On the 28th unfortunately I had ordered items at the same time and a jacket from ****** arrived at their warehouse and it was " lost" and only located on the 3rd of Dec a family friend had asked me to buy her 3 ****** as presents and send them via Amezam at the same time I had been asking ****** to confirm receipt of phones from the 5th Dec and the shipment was supposed to leave on the 15th which became the 20th and this morning it came to a head when he called to ask where the phones were. I was angry as was expected and informed him that he was incompetent and unprofessional especially seeing as he had been bad mouthing me to the lady I was sending the phones for because she had to call him and find out what was going on as he was ignoring my calls because I am "impatient " btw, this whole time he had told the other lady he had the phones in his possession so when I pointed all this out he called me a hateful person and blocked my number so I have no means of knowing if my jacket will even be delivered
              Read More

              Customer Reviews

              9 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Solar M

              10/16/2021

              AneZam service is outstanding! Very customer focused and reasonable rates. I had a concern about air freight costs which were higher than I expected. The management team resolved my concern and offered a discount on my ocean cargo. My only suggestion is to have improved ability to track cargo status online. I would heartily recommend their service.

              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.