Business ProfileforExclusive Motorcars LLC

The worse experience ever!! I communicated via text and phone with salesperson who was helpful but did not disclose bottom line costs. I asked him why the price he was giving me was higher than what was on ******** and he said he would match the price. I drove almost 2 hours 3/9/2024 and I was told by the manager that ******** sets their own prices? I asked the salesperson before arriving for the cost and why the car was not on their website and he claims the car was. When we brought our 2 trade-ins, they were trying to give us the lowest price and then did not disclose or include in the price the Mercedes Certified cost and costs to fix the car; when I clearly asked for a bottom line cost before making the long drive there. Then the manager stated the car was 40k when the kelly blue book link text to me from the salesperson showed 34k. The manager when on to say that they are transparent in these extra charges via their website but how can that be when the car in question was not listed on their website. I felt humiliated, mislead, false communication and all they wanted was to get what they could without communicating. I cannot believe what I went through and I buy cars alot through my life and this was the worse experience ever. I see other reviews via other entities that I see now why they are this way. I called to speak with the owner and they kept wanted me to talk to the manager and I left message, no return call. This business is not right and I would honestly suggest reviewing all of the comments/reviews and take your time before traveling almost 2 hours to hear something totally unexpected.