We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Construction

Platinum Home Design, LLC

Headquarters

BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

This profile includes reviews for Platinum Home Design, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Platinum Home Design, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    4.56

    Average of 9 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Aurora b

      Date: 09/17/2024

      We had an excellent experience with Platinum Home Design! *** ***** was fantastic, guiding us through the entire process with ease. We absolutely love our new roof and siding! We couldn't be happier with the results. If youre looking to renew or repair your home, we highly recommend this company!

    • Josh G

      Date: 09/16/2024

      Platinum Home design did an excellent job on the installation of our new roof. ***********************, did a great job of walking us through the process, working with our insurance adjuster and delivering a good looking project. The installation team came onsite, got the job done without issue. We are pleased with the results and would recommend them for anyone working to get a roof replacement. Overall a positive experience.

    • Keith J

      Date: 07/26/2023

      Anthony A. Gave excellent customer service and was very professional. I highly recommend Platinum Home Design, LLC.

    • Mia T

      Date: 07/26/2023

      Anthony A**** from platinum home design did a great job getting us approved for a full roof replacement. Platinum was very professional when it came to installing my roof. Platinum home design is the best company to call for all of your home improvement.

    • Kalia B

      Date: 07/26/2023

      Anthony was amazing! He had great customer service and was very professional. Thank you so much for the help!

    • Lenzell F

      Date: 06/23/2023

      Anthony A**** gor Platinum Home design did an amazing job.

    • Nazmul N

      Date: 05/18/2023

      Great Customer Service and works hard to be successful with the investigators.

      Platinum Home Design, LLC

      Date: 05/19/2023

      Thank you so much. We really appreciate your business..

    • Dana D

      Date: 03/15/2023

      This company came to our house to provide a quote. The representative told us it was a family owned business and he was a part owner. He came without a computer and took hand notes on what we wanted. He was not able to provide a quote and wanted to come back in 2 weeks. In the meantime we found a company we preferred, was more timely and honest about expectations, and who had been in business longer. Platinum Exteriors contacted my husband and I the day he was supposed to come back in the morning to remind us (his second time complaining about the drive) he had an hour drive. I cancelled the appointment at 930am or so. The appointment was for 430pm so he didn't have to drive all the way out. At 5pm he felt obligated to text my husband a nasty comment and imply we missed out on him giving us a zero dollar quote, like I'm going to believe that. So not only unprofessional but also an a$$hole. Great family representative

      I have the screenshots but here is a transcription of the texts.

      Ben from PE: hey Eric, have an hour drive to Woodbridge. Please let me know if anything comes up today at 4:30. Otherwise I'll see you then. 748am

      (I messaged him at 930 to cancel)

      Ben from PE: your wife had the common courtesy of replying to me. It's very easy. Just say cancel appointment sir. Could have saved me a lot of time and effort customizing your door that would have cost you zero. Good luck to you. You've been removed from our list. 502pm

      Me: you came to our appointment unprepared to give a quote. We gave you two weeks to produce something. Ultimately we had reservations based on that behavior, which is our prerogative and ask can be seen. Here, was an accurate prediction. We canceled the appointment. Both of us shouldn't have to inform you twice. To suggest we are missing out on a free door is ludicrous. We will be happy to post your professional behavior here on every review site possible. No need to reply. Blocking you now. 619 p.m.

    • Casmir O

      Date: 03/14/2023

      Excellent customer service and very experienced professionals. I highly recommend Platinum Home Design, LLC.

    Platinum Home Design, LLC is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.