Reviews
This profile includes reviews for Len The Plumber, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,926 Customer Reviews
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Review fromRaymond O
Date: 06/04/2024
5 starsThe Staff & Repair Reps are honest, caring and professional people. I’m very pleased with their service.
Len The Plumber, Inc.
Date: 06/05/2024
Thank you for your positive feedback! We're delighted to hear that you were satisfied with our service.Review fromMaggie Q
Date: 06/04/2024
5 starsExcellent service, great communication throughout the whole process and technician arrived on time, friendly and very happy with the work they have performed.Len The Plumber, Inc.
Date: 06/05/2024
Maggie, it’s great to hear you were satisfied with the communication and the suggestions provided. Thank you for sharing this positive feedback.Review fromMichael h
Date: 06/04/2024
5 starsReginald and Teresa were great.
Highly recommend and would call them if I had another problemLen The Plumber, Inc.
Date: 06/05/2024
Thank you for taking
a moment to review us, Michael! We appreciate your kind words about our technicians. Your
recommendation means a lot to us.Review fromWalter R
Date: 06/04/2024
5 starsJose R. was fast, efficient and informative. He kept us informed of what he was doing and why. Yes I would use them again.Len The Plumber, Inc.
Date: 06/05/2024
Walter, it is reviews like this that make our day! We are happy to hear Jose provided attentive and professional service while ensuring that you stay informed about the service provided.Review fromMichele C
Date: 06/04/2024
5 starsAlthough it took a few days from evaluation to installation of a new air conditioning unit, we are totally pleased with all three representatives we encountered. All were pleasant, knowledgeable, clean and friendly. We highly recommend Len the Plumber for hvac work.Len The Plumber, Inc.
Date: 06/05/2024
Thank you for the positive review. We pride ourselves on professionalism, punctuality, and maintaining cleanliness throughout the process. Your recommendation is greatly appreciated.Review fromOtelia Q
Date: 05/31/2024
1 starI called Len the Plumber to request service as my hot water heater was leaking. The man who answered the phone said they could come out and check the hot water heater. It was a $49 fee and if the hot water heater was installed by them then I could get my $49 back. I said to him I had two free estimates and therefore I would get back with him and he hung the phone up in my face. Poor customer service. If that the customer service they will be providing I am glad I will not be dealing with them.Len The Plumber, Inc.
Date: 06/03/2024
Otelia, We apologize for the inconvenience and frustration this has caused you. A member of our management team will be reaching out to you shortly to discuss this matter further and ensure that we address your concerns appropriately. Thank you for bringing this to our attention.Review fromMark J
Date: 05/30/2024
5 starsAqiyl was great. He got straight to work and did an quick and efficient job repairing the shut off valve for my washer. I would definitely use Len the Plumber again!Len The Plumber, Inc.
Date: 06/03/2024
Thank you for your positive feedback! We're glad
you had a great experience with our service. If you need assistance in the
future, feel free to reach out. We appreciate your support!Review fromSteven P
Date: 05/29/2024
5 starsVery prompt and very efficient. I recommend this service. Emmanuel was great!Len The Plumber, Inc.
Date: 05/30/2024
Thanks for your 5-star review! We're always glad to hear when customers appreciate the options and professionalism we offer.Review fromKathleen C
Date: 05/29/2024
5 starsWe had a great experience this past Monday. May 27 with your plumber Edwin R***** who addressed a flood in our finished basement as a result of a back up in our seeer line. As a result of his efforts we were able to run water and flush toilets again. Likewise, your sewer specialist did a great job and will be back here today to do more extensive work. As a result, we would be pleased to recommend your business to anyone.Len The Plumber, Inc.
Date: 05/30/2024
Thank you for taking a moment to review us! We appreciate your kind words. Your recommendation means a lot to us.Review fromJay B
Date: 05/28/2024
5 stars***** ********** had a plumbing situation upon return from the Memorial holiday. Requiring immediate service,
Plumber Theresa B*******. With Len the Plumber was the first able to respond immediately. She was pleasant and capable, quickly determining the location of our clog and quickly clearing the drain blockage.
Prompt service, correct locating of the problem, and efficient clearing did resolve our toilet drain problem. Excellent work by Theresa B*******.
Jay B****** ***** **********Len The Plumber, Inc.
Date: 05/29/2024
We are absolutely thrilled to hear that your experience with us was excellent! Our top priority is to ensure that any potentially major issues are resolved in a manner that is easy and pain-free for you.
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