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          Find a Location

          Hughes Network Systems, LLC has 25 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Hughes Network Systems, LLC

              11717 Exploration Ln Germantown, MD 20876-2711

              BBB Accredited Business

            • Hughes Network Systems, LLC

              100 Lakeforest Blvd Gaithersburg, MD 20877-2609

              BBB Accredited Business

            • Hughes Network Systems, LLC

              2750 Anderson Creek Dr Greenville, NC 27858

            • HughesNet

              750 19th Street Ensley Birmingham, AL 35218

            • HughesNet

              1350 N Kolb Rd Tucson, AZ 85715-4945

            Business ProfileHughes Network Systems, LLC

            Cable TV
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            11717 Exploration Ln

            Germantown, MD 20876-2711

            Get Directions
            Visit Website
            (866) 347-3292

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            Customer Reviews

            1.04/5

            Average of 778 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3,125 complaints closed in last 3 years

            825 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/12/2007

            Years in Business: 52

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Hughes Network Systems, LLC has 25 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Hughes Network Systems, LLC

                11717 Exploration Ln Germantown, MD 20876-2711

                BBB Accredited Business

              • Hughes Network Systems, LLC

                100 Lakeforest Blvd Gaithersburg, MD 20877-2609

                BBB Accredited Business

              • Hughes Network Systems, LLC

                2750 Anderson Creek Dr Greenville, NC 27858

              • HughesNet

                750 19th Street Ensley Birmingham, AL 35218

              • HughesNet

                1350 N Kolb Rd Tucson, AZ 85715-4945

              Headquarters
              11717 Exploration Ln, Germantown, MD 20876-2711
              BBB File Opened:
              1/1/1998
              Years in Business:
              52
              Business Started:
              1/1/1972
              Business Incorporated:
              2/22/2005
              Accredited Since:
              6/12/2007
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • HughesNet
              • Hughes Network Systems
              • Hughes An Echo Star Company
              Business Management
              • Mr. Darron Williams, Associate
              Contact Information

              Principal

              • Mr. Darron Williams, Associate

              Customer Contact

              • Mr. Darron Williams, Associate
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              3,125 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/12/2023

              Complaint Type:
              Order Issues
              Status:
              Answered
              Signed up with Hughes net in June for a rural address $80 per month with one person in the home with a single tv. The service does not work in my area. I called and requested to have my service disconnected and that is when I was first told about a $400 cancellation fee. There is no mention on their fee on their website. Also I wasnt aware I had even signed up with Hughes net in the first place I had called kinetic and I guess they transferred me to Hughes net because they didnt offer the service in my area. Then I was harassed by a Hughes net supervisor telling me I would be charged a surprise $400 cancellation fee for canceling my plan when I did not sign any contract and although agreed to a 2 year commitment, I did not agree to a $400 cancel fee nor did I agree to have service that did not work.
              Read More
              Read 3124 More Complaints

              Customer Reviews

              778 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kelly D

              04/15/2024

              Everything that everyone else is saying is the truth! Absolutely the worst company ever! From horrible customer service to horrible internet service! A train wreck from day 1!!!!!!
              Read 777 More Customer Reviews

              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

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