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          Gaithersburg Auto Clinic Inc has 1 locations, listed below.

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            Business ProfileGaithersburg Auto Clinic Inc

            Auto Repair

            Contact Information

            417 E Diamond Ave Ste C

            Gaithersburg, MD 20877-5017

            Get Directions
            Email this Business
            (301) 948-4044

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
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            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            417 E Diamond Ave Ste C, Gaithersburg, MD 20877-5017
            Email this Business
            BBB File Opened:
            12/29/2009
            Years in Business:
            39
            Business Started:
            1/1/1985
            Business Incorporated:
            1/22/2009
            Type of Entity:
            Corporation
            Business Management
            • Mr. Fred King, President
            Contact Information

            Principal

            • Mr. Fred King, President

            Customer Contact

            • Mr. Fred King, President
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            12/28/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            On Monday December 20th about 10 am I took my car to the Gaithersburg Auto Clinic @ ********************************* Gaithersburg MD ********* as I a nail on the top of my back passenger tire. I thought all I needed would be a patch as I have had plenty of cars and know as long as the nail is on top of the tire it can be plugged. Well the owner/manager told me the tire was bad cause I drove 4 blocks to the shop. Mind you my tires are not even a year old if not a lil over that. So ok I agreed as I was by myself a $115.30 for a new tire to be replaced and I was told it would take a couple hours. So I left my keys and walked home. NO one EVER called me to tell me my car was ready to get picked up and so the following morning (Tuesday Dec 21st) at around 10am I went to pick up my car and as they pulled in front of the office I could hear my muffler sounding pretty load and I asked the man what is wrong as when I dropped my car off my car did not sound like that. He told me on the left side of my muffler needed repair. Ok my car is 20 years old so I figured he is the profesional he knows what he is talking about. Until I started to drive not even 5 min down the street to get my son to work by 11am. When my son came outside and heard how my car was sounding, he looked underneath my car and seen my Caddilac Convertor was cut out of my car! My car was in there care and it is a clean cut! The man at the shop told me when I went back there after dropping my son off at work then stopping by the Gaithersburg city police station to file a report. I went to the shop after the police station and the man told me .... "Life goes on"! Really my car sounds horriable! One I can get in trouble w/ the police by getting tickets for my car sounding the way it does and how am suppose to get it thru emmisions??? This Shop has NOT got back w/ me to come up with a solution. The part alone is almost $1000 and I can only imagine the cost to repair/replace. I do NOT want them EVER to touch my car again!

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Stella S

            12/21/2021

            When in to patch 1 tire that had a nail in it. Decided to replace the whole tire. Whe I received my car back it was missing its catalytic converters. The shop did nothing to compensate this or even show the security video. I believe the shop cut it off. I have befor (it was dropped off for the tire change) and after photos of my car and already filled a police report.

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