Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

About

About This Business

BBB Accredited Since: 7/22/2021

Years in Business: 35

Products and Services

This company offers residential and commercial installation, service and monitoring of security systems.

Business Details

BBB File Opened:
10/21/2002
Business Started:
9/1/1990
Date of New Ownership:
8/1/2017
Business Incorporated:
11/20/1991
Type of Entity:
Corporation
Business Management:
Ms. Pamela Petrow, President/CEO

Additional Contact Information

Principal Contacts
Ms. Pamela Petrow, President/CEO
Customer Contacts
Ms. Pamela Petrow, President/CEO
Fax numbers
Other Fax: (410) 290-5354
Additional Websites
vectorsecurity.com
Social Media
Facebook
Twitter

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 65003740 for this business, issued by DC Department of Licensing and Consumer Protection (DLCP). The expiration date of this license is 6/30/2027.

DC Department of Licensing and Consumer Protection (DLCP)

1100 4th St SW

Washington DC 20024

BBB records show a license number of WV043469 for this business, issued by WV Contractor Licensing Board. The expiration date of this license is 1/21/2027.

WV Contractor Licensing Board

1900 Kanawha Boulevard East , State Capitol Complex - Building 3, Room 200

Charleston WV 25305

304-5587890

Fax: (304) 5585174

Website

BBB records show a license number of 11-2048 for this business, issued by Virginia Department of Criminal Justice Services. The expiration date of this license is 4/30/2028.

Virginia Department of Criminal Justice Services

1100 Bank St

Richmond VA 23219

BBB records show a license number of 2705020459 for this business, issued by Virginia Department of Professional and Occupational Regulation. The expiration date of this license is 4/30/2027.

Virginia Department of Professional and Occupational Regulation

9960 Mayland Dr

Richmond VA 23233

BBB records show a license number of 21PLU-SS2089 for this business, issued by Maryland State Police. The expiration date of this license is 1/31/2028.

Maryland State Police

1201 Reisterstown Rd

Pikesville MD 21208

Additional Information

Other Resources
Maryland State Police
1201 Reisterstown Rd
Pikesville MD 21208
Phone Number: (410) 653-4500
www.mdsp.org
[email protected]

Latest Reviews

  • Thomas L

    "So far, the Vector system has been nothing but trouble. The installer came did the installed then rushed through the menu system and left." ... Read full review

  • Ericka B

    "I have been a customer with REMOVED8 months and have had problems with the doorbell camara from day one. When you have a power outage the doorbell camera never reconnects back to your internet service." ... Read full review

  • James J

    "I been trying to cancel their service for two weeks , first I was told their system was down right now and they would get back to me when it is up. Their system was disconnected from my house two weeks ago and no one called to ask me what happen." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.