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Find a Location

College Park Dental, PC has 1 locations, listed below.

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    Business ProfileforCollege Park Dental, PC

    Dentist

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7305 Baltimore Ave Ste 204, College Park, MD 20740-3232
    BBB File Opened:
    11/8/2022
    Years in Business:
    26
    Business Started:
    5/8/1998
    Type of Entity:
    Corporation

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    02/22/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    On February 21, 2023, I visited College Park Dental located at 7305 Baltimore Ave, Suite 204, College Park Maryland 20740. Phone ************. Upon arrival, I was asked by the receptionist if I still had the same insurance, "Dental Dental" which is the same insurance I had when I last visited the practice on March 30, 2021. I responded yes and she started processing me in for my appointment. Then I was called to the practice area where I was expecting to have my teeth cleaned. Instead, X-rays were taken, and the Dentist ****** came in to examine my teeth. It was at that point two other females came in and stopped the process immediately. I was told the work had to stop because I was not assigned to their office. I was taken to the office and was told that I was being charged $377.00 for the services rendered. I question the charge and they eventually reduced the charge to $277.00 which I paid in full. The REAL reason I think I was told that I was not assigned to their office is that I have an HMO dental plan.I called the office a week before to confirm my appointment and my insurance information and I was told everything was good. Question: Why did they continuously solicit me to come in for an appointment for the past year knowing I had the same insurance and was not assigned to their office?Why didn't the receptionist notice the discrepancy when I signed in for my appointment? In my opinion, this was their mistake and I would like to be reimbursed my funds.Date of service: 02/21/2023 Account# ******** Office#: CPDPC
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    Customer Reviews

    0 Customer Reviews

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