Reviews

This profile includes reviews for Geico's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Geico has 97 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Geico

  5260 Western Ave Chevy Chase, MD 20815-3701

• 

  GEICO Insurance

  188 Norwich Ave Colchester, CT 06415

• 

  Government Employees Insurance Co

  7700 McKnight Rd Pittsburgh, PA 15237

• 

  Geico Insurance

  3701 Todds Run Road Williamsburg, OH 45176

• 

  Geico Insurance

  10169 Windisch Road West Chester, OH 45069

Review Details

• Review fromAlicia S

  Date: 08/01/2025

  1 star
  I have GEICO insurance for years and this is the second time ever that I needed the road assistance because a flat tire. I waited the whole afternoon for someone to come to change the tire and nobody came. The first company they reached out said that they'll come in 45 minutes, then they added two more hours and after 2 hours they changed the time again. I called GEICO and they changed the provider who after an hour cancelled the service because GEICO gave them the wrong phone number to reach me. I started the ordeal at 2:00 p.m.. Now it is almost 7:00 p.m. and nobody came. The service is horrible!

• Review fromShuheng L

  Date: 07/31/2025

  1 star
  In October 2022, I was driving through a green light at an intersection when one of their policyholders ran a red light and T-boned my car. Despite the clear circumstances, GEICO refused to compensate me for my loss and instead tried to place the blame on me. Their handling of the situation has been completely unethical, and nearly three years later, I'm still entangled in a legal battle with them. Its deeply disappointing and, frankly, a stain on ******************* reputation.

• Review fromTeresa M

  Date: 07/31/2025

  1 star
  I'm with Geico here in ******************* and my car has been at the Winter haven ***** dealership since 7/21/2025. They're haggling over a part that the dealership supposedly has but Geico won't approve because they want to use a used part off another ***** I guess. That's unfair and ridiculous because I pay my insurance every month and then they do this to me. I can't afford a rental anymore and I can't walk anywhere due to living so far out. I have no family here to rely on. Nothing is being resolved and my calls are avoided. I'm being very polite but still avoided. Someone please help me.

• Review fromChristine S

  Date: 07/30/2025

  1 star
  Geico automatically sent my 85 dollar bill that their app would not allow me to makeforced me to pay my entire policy instead which I couldnt afford given I was just laid off because our government cut funding to university I both worked and study. Not only have I never been sent to collections so fast in my life. But they also gave me zero option to simply pay my past due when I could afford it with my side gig a week and a half later. ******. I cant believe the liberties that are given to these companiesto ruin our lives and garnish our bank accounts, as well as denting our credit reports making our lives unlivable and unmanageablemeanwhile, the Cs get rich as they bleed out our livelihood. Americans cannot even afford to drive the vehicles leisurely that they sacrifice all of their joy for, anymore, let alone the reality that most have to constantly choose between eating and living life or feeding their babies + only paying rent. Shame on you, Geico!! You used to be the one good company with humanity now you shoot to kill the vulnerable just like our lovely president.

• Review fromSuzanna H

  Date: 07/30/2025

  1 star
  IGeico took my payment, cancelled my insurance the same day and now they wont answer the phone. Been on hold for a total of 8 hours in 3 different calls. Tried the website but the chat now button isnt working

• Review fromJared S

  Date: 07/29/2025

  1 star
  Worst insurance company out there. My car got totaled and they're making it so hard to get the correct information ot settle it. One person tells me I can email the **** another one doesn't. Now I get a text message saying my POA was denied because it was a copy. I just want answers. Already switched my new car to ***********.

• Review fromDominique W

  Date: 07/29/2025

  1 star
  Ive been getting the runaround for several days with my auto claims adjuster. I spoke with the body shop, and they have provided an estimate, but my adjuster claims he hasnt heard from them. The first communication I received from him was today after being transferred through Geico claims. His response was, I will email the body shop. Why not just call them?I called back to request someone else review my claims, and the woman I spoke with told me that he was the only one authorized to give me updates. That doesnt make sense. She proceeded to talk over me and transferred my call while I was still speaking. I will be switching insurance companies; this is ridiculous!

• Review fromMichael G

  Date: 07/23/2025

  1 star
  This company prioritizes white people over black people. They're racist. My car was hit and totaled by geicos client causing my truck to hit a third car. That car drove away from the scene my truck is totaled, I was hit first but they're trying to pay the white lady all of the insured money telling me there's nothing left in the policy for my car. I believe it is because I'm black and she white

• Review fromJessica C

  Date: 07/22/2025

  2 stars
  Currently seeking out a new company for insurance. 1. Insurance, we all know is a scam anyway, but to pay out all of the money that we pay these companies and then they turn around to do lower than the bare minimum is deplorable. I will give it to Geico for covering paying for the damages to my vehicle at all since I didn't have it for 30 days, but to not cover ALL of the damages that are collision related have me STEAMING. First of all, my van was very much damaged due to hitting a deer causing my van to lean to the left. It never did that before. They refused to cover an alignment or anything wrong with the fact that the vehicle was leaning. They only covered the cosmetic issues but nothing that actually made the vehicle ride differently when we ALL KNOW hitting a **** deer is DEVASTATING to a vehicle. I will never use Geico or Gerber Collision ever again

• Review fromAndrea F

  Date: 07/20/2025

  3 stars
  Ive been a loyal Geico customer since 2004. On July 20, 2025, I was stopped by law enforcement and informed my car was uninsured. During the traffic stop, the officer stated that the vehicle information had not been registered with the *** and strongly advised me to contact Geico immediately to obtain verification of insurance. He warned that without proof of coverage, my vehicle could be impounded.I had previously called Geico on June 2nd, 2025, around 3:15 PM to add my new vehicle to my policy. The representative confirmed the addition and told me my premium would increase from $129 to $135.I called Geico and spoke with a representative who stated that my car was not showing on the policy. When I explained the previous interaction and payment change, he could not resolve the issue and transferred me to a supervisor.The supervisor dismissed my explanation, questioned why a premium would increase by only $10, and became confrontational. I emphasized the urgency of the situation and that I had documentation to support my claim. Instead of providing assistance, he accused me of making false claims and ultimately hung up on me. When I called back to file a complaint, I was told Geico had no formal complaint line and was transferred to another supervisor. This supervisor was courteous and apologetic, but stated there were no records of my initial call or of the vehicle being added to the policy. Upon asking about the notes from earlier, she did confirm notes left by the initial representative regarding the transferbut no notes were recorded by the prior supervisor. She was not able to resolve the issue, and promised to send information to her manager to further investigate ( after I requested) and have them call me the next day.This lapse in coverage and lack of accountability has left me exposed, stressed, and unsure of the reliability of Geicos service.