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          Find a Location

          Ashley Furniture Home Store has 57 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Ashley Furniture Home Store

              7900 Cedarville Rd Brandywine, MD 20613-3018

            • Ashley Furniture Home Store

              5871 Crossroads Ctr Falls Church, VA 22041-2307

            • Ashley Furniture Home Store

              534 N Frederick Ave Gaithersburg, MD 20877-2504

            • Ashley Furniture

              7425 Ritchie Hwy Glen Burnie, MD 21061-3101

            • Ashley Furniture Home Store

              1240 Smallwood Dr W Waldorf, MD 20603-4732

            Business ProfileAshley Furniture Home Store

            Furniture Stores
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            7900 Cedarville Rd

            Brandywine, MD 20613-3018

            Get Directions
            Visit Website
            (301) 782-3803

            Customer Reviews

            1.06/5

            Average of 299 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            691 complaints closed in last 3 years

            134 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Ashley Furniture Home Store has 57 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Ashley Furniture Home Store

                7900 Cedarville Rd Brandywine, MD 20613-3018

              • Ashley Furniture Home Store

                5871 Crossroads Ctr Falls Church, VA 22041-2307

              • Ashley Furniture Home Store

                534 N Frederick Ave Gaithersburg, MD 20877-2504

              • Ashley Furniture

                7425 Ritchie Hwy Glen Burnie, MD 21061-3101

              • Ashley Furniture Home Store

                1240 Smallwood Dr W Waldorf, MD 20603-4732

              Headquarters
              7900 Cedarville Rd, Brandywine, MD 20613-3018
              BBB File Opened:
              9/27/2006
              Years in Business:
              15
              Business Started:
              6/8/2008
              Business Incorporated:
              8/1/2005
              Type of Entity:
              Corporation
              Alternate Business Name
              • Regency Management Services (RMS)
              • Sammy Furniture of Columbia, LLC
              • Sammy Furniture of Bel Air, Inc.
              • Ashley Home Furniture Country Junction
              • Sammy Furniture of Frederick
              • Sammy Furniture of Rosedale
              • Sammy Furniture of Hagerstown
              • Sammy Furniture of Easton
              • Sammy Furniture of Catonsvillle
              • Sammy Furniture of Falls Church
              • Ashley Furniture Home Store a/k/a Sammy Furniture
              • Ashley Home Store
              • Mid Atlantic Furniture Distributors (for Ashley Furniture)
              • Sammy Furniture, dba Ashley Furniture
              Business Management
              • Mr. Michael Trivett, Member
              • Ms. Lee Anne Abujuma, Director of Customer Service
              • Mr. Mark Stuart, President
              • Ms. Sherry Myers, Manager of Customer Service
              • Mr. Michael Trivett, President
              • Mr. Danny Trivett, Vice President
              • Mr. Ibrahim Mustafa, Principal
              Contact Information

              Principal

              • Mr. Michael Trivett, Member
              • Ms. Lee Anne Abujuma, Director of Customer Service
              • Mr. Mark Stuart, President
              • Ms. Sherry Myers, Manager of Customer Service
              • Mr. Michael Trivett, President
              • Mr. Danny Trivett, Vice President
              • Mr. Ibrahim Mustafa, Principal

              Customer Contact

              • Ms. Lee Anne Abujuma, Director of Customer Service
              Additional Contact Information

              Fax Numbers

              • (301) 782-3801
                Other Fax
              • (571) 379-4132
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              692 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/07/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Unresolved
              On Jan 6, 2023 we purchased at *********** King Bed with Rails/Roll slats, headboard and ***** King mattress. We purchased with the understanding the items would be in new condition. Delivery of items occurred on January 28th with the individuals whom delivered noting that the side rail and drawers were damaged on delivery. Pictures were taken and Ashley was notified by delivery men and customer (us). New parts were ordered and not received until April 2023. A repairman came June 24th, 2023 to our home to replace damaged side rail and drawer. Upon inspection, repairman from *** *********** named ****, noted the "new" siderail sent was damaged badly. Pictures were taken, emails sent to Ashley furniture and **** assured us we would hear from Ashley furniture with resolution in 3-5 days. Customer sent multiple emails regarding damage and multiple phone calls with Ashley representatives requesting updates, resolution etc. No one has called us and as such, customer (us) called today, 7/7/23 for updates and to escalate the ordering of new piece for damaged bed. Manager "***" refusing to come to phone to discuss case. Spoke only with staff worker ********, twice as issue is not being resolved. Requested Manager call but requests have gone unanswered. Pics of damage and email correspondence will be included. We are seeking full refund for cost of bed due to the negligence of company and poor quality of item received. We purchased with understanding of NEW bed and parts, not Damaged.
              Read More
              Read 691 More Complaints

              Customer Reviews

              299 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Erustus K

              04/09/2024

              They're full of lies and have poor customer service.They're forcing me to pay for repairs while I'm paying for insurance of damage and I fail to understand why. So I need hel0 in taking care of this .
              Read 298 More Customer Reviews

              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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