Business ProfileforSport Fit Bowie

I tried to address this issue with the business directly, but the General Manager, ***************************, refuses to take my call. They have since billed me a second time at the higher, undisclosed rate.They failed to let me know in advance that they were raising the monthly dues. (I'm told they notified me by e-mail. As I tried to explain to the General Manager, ***************************, that's not possible. They don't have my e-mail address on file. Moreover, if e-mail is required, they never mentioned it to me.) When I called to inquire about it, the General Manager, ***************************, told me that I could either accept the dues increase after the fact or "terminate" my membership. I thought the offer to terminate my membership was a bit drastic, particularly given the fact that I had been at the club for over 20 years. (I served as an instructor at the club before becoming a member.) I could have simply frozen the membership account instead, for example, until I could afford to pay the higher dues. The suggestion that I terminate my membership had the desired affect, however. The underlying message was that I wasn't welcome anymore. My crime? I dared to ask: 1) what the undisclosed charge was on my bank statement, and 2) whether the club would consider a financial hardship claim.At this point I just want the rest of my money back. (I object to paying any dues increase given the lack of notice.) I have since cancelled my membership. I deserve better.