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Find a Location

Quick Response Towing has 1 locations, listed below.

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    Business ProfileforQuick Response Towing

    Towing Company

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers towing services for the Baltimore area.

    Business Details

    Location of This Business
    531 S Caton Ave, Baltimore, MD 21229-4205
    BBB File Opened:
    7/5/2006
    Years in Business:
    21
    Business Started:
    3/14/2003
    Business Started Locally:
    3/14/2003
    Business Incorporated:
    3/14/2003
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 1184112 for this business, issued by United States Department of Transportation

    These agencies may include:

    United States Department of Transportation

    1200 New Jersey Ave SE

    Washington DC 20590

    https://www.fmcsa.dot.gov

    Type of Entity:
    Corporation
    Business Management
    • Mr. Gordon Kelly, President
    Contact Information

    Principal

    • Mr. Gordon Kelly, President

    Customer Contact

    • Mr. Gordon Kelly, President

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    The event occurred from the dates of September 29th to September 30th 2023. Towing company took two vehicles from private property without requesting permission from property owner or notifying business which is required by baltimore county code of ordinances. We are NOT pursuing action regarding the legality at this time. Company was intentionally negligent. Company ignored calls from business owner of the lot the vehicles were towed from and attempted to trick us into signing a release of liability form. We did not sign. Company was negligent in towing of two awd vehicles. Improper towing can damage major components of the vehicles that may not show for a period of time. One of the vehicles has scratches and marks that we do not recognize from prior to the towing and began shifting to the right slightly on roads. We are retaining dash cam footage at this time.
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cam A

    1 star

    03/05/2024

    Quick Response Towing Inc. Located at *** ** ***** **** ********* ** ***** are ******** civilians. My 1500 chevy silverado was towed at 7:38 p.m. I went to go pick up my vehicle at 8:44 p.m. and was told my bill was $750 due to my truck being a heavy duty truck and traveling 10 miles. No storage fee no Administration Fee etc. My truck doesn't even classify as a heavy duty truck or medium duty truck weighing in at 6,000 lbs. There is no website nor any management ever on sight. Dispatchers don't even have ID numbers to be able to know who took care of you. I refused to signed the paperwork handed due to the fine print at the bottom. Paid the cash to get my vehicle but they would not give me a receipt.

    Local BBB

    BBB of Greater Maryland

    BBB Reports On

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