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Find a Location

Beretta U.S.A Corporation has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBeretta U.S.A Corporation

    Hunting Gear
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    101 complaints closed in last 3 years

    26 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Headquarters
    17601 Beretta Dr, Accokeek, MD 20607-9515
    BBB File Opened:
    6/1/2001
    Years in Business:
    51
    Business Started:
    9/8/1972
    Business Started Locally:
    9/8/1972
    Business Incorporated:
    9/8/1972
    Type of Entity:
    Corporation
    Business Management
    • Mr. Ted Somers, Manager
    Contact Information

    Principal

    • Mr. Ted Somers, Manager
    Additional Contact Information

    Fax Numbers

    • (240) 368-0512
      Other Fax

    Phone Numbers

    Customer Complaints

    101 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Purchased a firearm manufactured by Beretta. Firearm malfunctioned on first use. Product has been registered with Beretta for warranty. I filed a request for warranty service via their online site and have received no response. I have emailed them with no response. I have called them multiple times and been on hold for in excess of 30 minutes with no pick up. I have used their call me back feature multiple times with no call back. I have tried to use their online chat feature multiple times and an agent never connects. I need them to process my service request
    Read More

    Customer Reviews

    13 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jordan L

    1 star

    04/22/2024

    Will NEVER buy another Beretta and I would suggest you don't either. Bought two brand new Silver Pigeons. One was fine, the other one the safety would not move. Sent back to Beretta and they fixed the safety issue. In fixing the issue they damaged my gun all over the place. Scratches in multiple places on the barrel and stock. Fore grip appeared to be dropped as the metal was dinged up. Multiple other little things. Sent the gun back for the second time, due to the damage. With detailed photos of all the issues, they touched up the bluing on the gun and said that "the gun falls in line with a well used gun". This gun has never been used by me and was bought brand new. The scratches were still all over the barrel even after the touch up bluing. Sent the gun back for the third time, because none of the issues were addressed that was caused by their gunsmiths. I can tell they attempted to fix some of the cosmetic issues that were caused by them, but they are still very noticeable and now there are more scratches on the stock and barrel. The note says, "Wear from use/handling". Once again I bought a brand new gun and haven't ever used the gun. Very disappointed in Beretta and will never buy from them again. I would have been better off fixing the safety issue myself.

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