Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Computer Software Developers

SmartBear Software

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromNaveen K

    Date: 10/29/2024

    1 star
    They are not cancelling my subscription. They keep charging 101 dollars every month even though I have requested cancellation and a refund for the charges. I would give them a 0 if I could.
  • Review fromLinda D

    Date: 01/30/2024

    1 star
    I wish I could give Smart Bear a 0 rating or less. They own a company called Bugsnag. They are embedded in every ****** Play store apps. They are app trackers. If I use Cash App they are immediately on it. I uninstalled Cash App recently. I only installed it to use. Then I uninstall. Bugsnag did 503 tracking attempts in 5 minutes. But they tracked ******** and Messages also. I wasn't on ******** at the time. But they are connected to everything. When I text someone to say I've sent funds on Cash app they jump on that too. Messages. Messenger. I've given feedback to ****** Play. But no use. They are aware. Bugsnag is in every ****** Play store apps. To have my privacy invaded by ******* is frustrating to say the least. Thank God for DuckDuckGo. They block all of them. But this Bugsnag is absolutely criminal in violating my phone through apps. Can something be done? I've contacted my local Congressman and Senators. The **** Embedding in ****** Play store apps should be looked at as criminal. It stares they are known to collect. All my phone information.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.