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ChristianbookReviews
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Customer Review Ratings
Average of 25 Customer Reviews
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Review fromKelly K
Date: 01/23/2024
1 starModern ********************* beyond disgusted that a company that has the word ********* in their name could have such a devious scam for unsuspecting shoppers. I just noticed a recurring $14.99 charge on my account. I backtracked and it looks like Ive been charged $14.99 for months and months as part of some membership that I was unaware I was entered into. Supposedly they have it buried with some shipping box thats checked upon checkout? I would have never intentionally signed up for a membership over buying a few books! Unbelievable and sneaky and so unchristian. Obviously, it isnt very clear when you see others complaints about the same thing. I would have spent that money on donations to a church or autism .I am in no need for a membership to a website I dont even shop at regularly. SCAM they totally scammed me along with others!
Christianbook
Date: 01/26/2024
We're really sorry to hear that it wasn't clear to you that you had enrolled in our Christianbook Rewards program when you placed your order. Before the 30 day free trial period was over, you should've been sent a reminder email alerting you that you were about to be charged, though it's possible that message could have been filtered to a spam or junk mail folder.
We'll make sure that your account is refunded for any charges relating to your Christianbook Rewards membership.
Review fromTamara A
Date: 01/22/2024
1 starI went to this site and purchased a sing for download. Somehow without my consent they enrolled me in a monthly subscription. I will NEVER use the site again. I feel ripped off. Not very ********* for a ********* ******Christianbook
Date: 01/23/2024
We're really sorry to hear that it wasn't clear to you that you had enrolled in our Christianbook Rewards program when you placed your order. Before the 30 day free trial period was over, you should've been sent a reminder email alerting you that you were about to be charged, though it's possible that message could have been filtered to a spam or junk mail folder.
We'll make sure that your account is refunded for any charges relating to your Christianbook Rewards membership.
Review fromAshly G
Date: 01/21/2024
1 starAs many have stated I to found a charge for a membership on my bank account that I never signed up for. **************** is refusing to issue a refund. I'll be contacting my bank on Onday to have a reverse charge. Very sad I ordered Christmas presents from them and then get slapped with a charge I didn't authorize.Christianbook
Date: 01/22/2024
We're really sorry to hear that it wasn't clear to you that you had enrolled in our Christianbook Rewards program when you placed your order. Before the 30 day free trial period was over, you should've been sent a reminder email alerting you that you were about to be charged, though it's possible that message could have been filtered to a spam or junk mail folder.
We'll make sure that your account is refunded for any charges relating to your Christianbook Rewards membership.
Review fromBeth W.
Date: 01/08/2024
5 starsIm so happy for you getting accredited in may-June last year!!Review fromCarmen M
Date: 01/03/2024
5 starsI have to say I got a lot of my Christmas gifts from Christianbook and I was very happy with the pricing and shipping, I've never had a problem with any of my purchases from years past my family and friends loved their gifts they asked me for the information on where I got them, so awesome great experience.Thank you, ChristianbookReview fromJennifer G
Date: 12/27/2023
1 starI expected more from a Christian **** company. We only wanted to return/exchange a planner. We've been customers for so many years and they have really changed. Talking to the 'customer service' representatives is pointless. They are annoyed you have emailed or called in the 1st place and unhelpful from there. When Amazon has a better policy and better customer service why would we continue to shop with people who don't even want to help with a simple exchange? If it's something this small, how would they handle anything bigger or more difficult??Review fromGL M
Date: 11/29/2023
3 starsOn 26 Sep 2023, I ordered some materials to place in Christmas gift bags for an appreciation I singlehandedly prepare, provide for, and execute every year (3rd year) since COVID, in honor of my local police department . When I ordered those items in September, they were priced at $10.79 each. I purchased 7 of the items - one for the top two leadership positions and one for the leads of each division. After meeting with the Chief of Police's Administrative Assistant, I decided to order 5 more copies - one for the Sergeants of each shift as well as one for myself so that I may see exactly what I was giving, in its entirety. In order to save money, Because I also cook chili to feed 100+ individuals, I intentionally waited for Cyber Monday in order to get the items at a "Black Friday" rate. Upon locating the item on Cyber Monday, I found that is was listed at 40% off the original price. This is where it gets bad. The item was still the same price as when I bought it in September. However, now it was superficially marked up to $17.99. From $17.99, it was then marked down 40% by an indication of a line drawn through the $17.99 bringing the pricing to the original amount of $10.79 when I bought it in September. Yes, I still purchased the item because it is from my heart to do for people who selflessly sacrifice by leaving their families every time they go to work to protect others'. I was disturbed and disappointed by the practices I have witnessed from the secular environment, but I would never expect such from an organization assigning themselves as ************ I have personally seen tags marked up to the percentage point of deception only to be marked down on the same tag by that percentage amount in order to look like a bargain. I've not heard it second hand but have personally witnessed it. Again, I simply would have never expected a Christian ****** (by name) to follow suit. I still will purchase from them but if I find a more honest ****** to buy items from I will.Christianbook
Date: 12/22/2023
We apologize for any confusion regarding your recent purchase. The 40% discount applies to the retail price of $17.99, and upon reviewing your order, we confirmed that the correct amount was charged. Please note that the current offer on our website is $11.99 for the same product. We hope this clarifies the pricing, and if you have any further questions or concerns, feel free to reach out.
Review fromDawn D
Date: 11/24/2023
5 starsI think they are great, I had a problem, called the company, one of the owners answered, and the problem was taken care of then..Review fromStephen W
Date: 10/25/2023
5 starsWonderful company that has supplied this ministry with hundreds of ********* books and nearly 200 Bibles. As always, excellent prices matched by the excellent products, and a proven readiness to stand behind each sale. Most impressed. Highly recommended. 5 stars +Rev. *************************** Theological Foundations Ministries ************* ******Review fromRomeo F
Date: 08/22/2023
1 starSigned me up for emails when I've never heard of them hope they get shut down this is unacceptableChristianbook
Date: 08/23/2023
Thank you ****************** for reaching out to us!
We are sorry to hear that you are receiving unwanted e-mail communications from us. We'd love to assist in removing you from our mailing list however the email address you've provided is not on our mailing list. Can you please confirm both your e-mail address as well as the full email address of the sender so that we can ensure we've reviewed all files.
Thank you for your assistance,
********************
Customer Service Supervisor
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