Reviews

This profile includes reviews for Christianbook's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Christianbook

  140 Summit St Peabody, MA 01960-5156

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  Christianbook

  PO Box 8000 Peabody, MA 01961-8000

Review Details

• Review fromGL M

  Date: 11/29/2023

  3 stars
  On 26 Sep 2023, I ordered some materials to place in Christmas gift bags for an appreciation I singlehandedly prepare, provide for, and execute every year (3rd year) since COVID, in honor of my local police department . When I ordered those items in September, they were priced at $10.79 each. I purchased 7 of the items - one for the top two leadership positions and one for the leads of each division. After meeting with the Chief of Police's Administrative Assistant, I decided to order 5 more copies - one for the Sergeants of each shift as well as one for myself so that I may see exactly what I was giving, in its entirety. In order to save money, Because I also cook chili to feed 100+ individuals, I intentionally waited for Cyber Monday in order to get the items at a "Black Friday" rate. Upon locating the item on Cyber Monday, I found that is was listed at 40% off the original price. This is where it gets bad. The item was still the same price as when I bought it in September. However, now it was superficially marked up to $17.99. From $17.99, it was then marked down 40% by an indication of a line drawn through the $17.99 bringing the pricing to the original amount of $10.79 when I bought it in September. Yes, I still purchased the item because it is from my heart to do for people who selflessly sacrifice by leaving their families every time they go to work to protect others'. I was disturbed and disappointed by the practices I have witnessed from the secular environment, but I would never expect such from an organization assigning themselves as ************ I have personally seen tags marked up to the percentage point of deception only to be marked down on the same tag by that percentage amount in order to look like a bargain. I've not heard it second hand but have personally witnessed it. Again, I simply would have never expected a Christian ****** (by name) to follow suit. I still will purchase from them but if I find a more honest ****** to buy items from I will.
  

  Christianbook

  Date: 12/22/2023

  We apologize for any confusion regarding your recent purchase.    The 40% discount applies to the retail price of $17.99, and upon reviewing your order, we confirmed that the correct amount was charged.    Please note that the current offer on our website is $11.99 for the same product.    We hope this clarifies the pricing, and if you have any further questions or concerns, feel free to reach out.    

   

   

   

• Review fromStephen W

  Date: 10/25/2023

  5 stars
  Wonderful company that has supplied this ministry with hundreds of ********* books and nearly 200 Bibles. As always, excellent prices matched by the excellent products, and a proven readiness to stand behind each sale. Most impressed. Highly recommended. 5 stars +Rev. *************************** Theological Foundations Ministries ************* ******

• Review fromJay T

  Date: 01/05/2023

  1 star
  I ordered one book from christianbook.com 2 years ago. I have been receiving thick catalogs ever since. These catalogs use A LOT of paper and as someone whom works in environmental sustainability, this is not good. I have requested emails and catalogs stop coming over a year ago. The emails stopped but I moved and somehow they found my new address. I purposely did not notify anywhere of my address change and dont get mail from any company besides Christianbook now. I dont know how they got my address or why they would find my new address and send me catalogs when Ive requested they stop a long time ago. At this point, this is considered harassment and is terrible for the environment, imagine how many of those they send out.
  

  Christianbook

  Date: 06/02/2023

  We apologize for any inconvenience this may have caused. We have investigated further and found duplicate information in our mailing list which was the likely cause. Those duplicates have been removed and the mailings should stop. If you have any further questions, please do not hesitate to contact our Customer Service Department (contact information available on our website).

• Review fromLisa G.

  Date: 11/28/2022

  1 star
  Worst company I have ever purchased from. The Bibles were nothing like the description. The print was so small neither young person I purchased the Bibles for could read the print. The binding was different. I sent an email to customer support no response so I called the representative said I will have to check into you returning them since you had them engraved and Ill get back to you. Never did. Filed a complaint with PayPal for a refund. They responded to that. I sent the Bibles back via media mail ( cheaper for me) they CLAIMED since there was no tracking number I wouldnt receive a refund. So they got the Bibles back and my almost 50 dollars. WOLVES IN SHEEP CLOTHING!
  

  Christianbook

  Date: 05/09/2023

  Thank you for your feedback! We would like to apologize for your negative experience with us. It seems there may have been some misunderstandings regarding the return and what PayPal would allow us to do. While we never did receive the returned items, we have gone ahead and issued a refund to your PayPal account. We hope that you'll give us another opportunity to serve you!