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Business Profile

Computer Programming

Cloudconnect, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Programming.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/13/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was an active participant on CloudConnects platform for several years. I consistently completed surveys and supported researchers in their data collection efforts. Without warning, I was suddenly blocked from the platform and placed on a waitlist. The company claimed I had violated participant terms, which I strongly deny.They stated their decision was final and have refused to offer any further explanation or respond to my emails. I am deeply disappointed by how this situation was handled and concerned by the implication that I engaged in misconduct when I have always acted in good REMOVEDis troubling that they can remove participants without warning, transparency, or opportunity for clarification. I am filing this complaint because I believe this is an unfair business practice, and I know others have experienced the same issue.

Cloudconnect, LLC is NOT a BBB Accredited Business.

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