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- Additional Info:While BBB continues to accept and report complaints against this business and fulfill its responsibility to inform businesses of communications from its customers, this business has indicated that it will not accept or respond to complaints forwarded by BBB
- Customer Complaint:
BBB files indicate that this business has a pattern of complaints concerning non-delivery of paid orders. Consumers report they are not receiving their refunds for orders they have not received. On August 20, 2020 BBB submitted a written request to the company encouraging them to address the pattern of complaints. BBB will update the record when we hear from the business.
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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.
