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Business Profile

Computer Software

Quickbase, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/01/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We are a customer of REMOVED. They have a sales employee, REMOVED, that will not stop calling random people in our organization and harrasing them about getting us to use their product more (which would mean adding more licenses). I have asked him multiple times via email and phone to stop contacting us. I have even gone as far as contact their support via chat on their website. The employee will not listen to us and calls random people in our organization (helicopter pilots that have nothing to do with it operations) with sales pitches. I've had to block emails from him but he still cold calls employees in our organization. I had to jump in on a call with him today and was so annoyed that I told him in very explicit language to stop contacting us but I know it won't stop. There is no way that I have found on Quickbase's website to report an issue like this so that is why I've resorted to reporting it via the BBB.

Quickbase, Inc. is NOT a BBB Accredited Business.

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BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.