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Business Profile

Information Bureaus

Infotracer.com
BBB accredited business seal
BBB Accredited BusinessB+Rated by BBB

Reviews

This profile includes reviews for Infotracer.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Infotracer.com has 10 locations, listed below.

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    Customer Review Ratings

    3.56

    Average of 113 Customer Reviews

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    Review Details

    • bob l

      Date: 08/15/2022

      I felt that I should have been notified [again] that I was on auto **** before the auto **** hit my bank. 95% my fault for not reading the fine print up front, but a little deceptive by infotracer to **** wo notification. Fortunately, the infotracer help desk was very helpful and cancelled the billing as soon as they heard my reasons. Had infotracer offered a reduced billing with a set # of reports, I may have stayed with them until I found the right vehicle. I will use them again if the need arises and "free" options are not avail. from the seller.Thks

      Infotracer.com

      Date: 08/16/2022

      Hello ***,Thank you for your feedback; we'll be using this to improve our services in the future. We're happy, though, that you were satisfied with customer service. I do see that a refund has been issued. Please expect the funds to reflect in 3 to 5 business days.Please let us know if there's anything else we can help toy with. Have a fantastic day ahead, and stay safe!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************

    • Nathaniel W

      Date: 08/13/2022

      Wonderful experience! She was polite & professional and was able to take care of my transaction without hesitation. I am very pleased with the service that I received!

      Infotracer.com

      Date: 08/16/2022

      Hi *********,Thank you for taking the time to give us a review. We're happy you're satisfied with customer service. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************

    • Perry B

      Date: 08/12/2022

      Results of the search were limited but service from the representative was courteous and helpbul

      Infotracer.com

      Date: 08/13/2022

      Hi Perry,We're sorry you're not satisfied with the information; we're happy, though, that you're satisfied with customer service. Rest assured, we will work hard to improve our services in the future. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************

    Infotracer.com is BBB Accredited.

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