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Business Profile

Data Processing Services

Iron Mountain

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Data Processing Services.

Visit Website(800) 899-4766Write a Review

About

Important information

Overview

Headquarters

Iron Mountain

1 Federal St

Boston, MA 02110-2012

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Find a Location

Iron Mountain has 105 locations, listed below.

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    BBB Accreditation & Rating

    Iron Mountain is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Rating

    A+

    Reasons for rating

    • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
    More InformationHow are BBB ratings calculated?

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    About This Business

    Iron Mountain is a provider of information storage and management solutions. The company's solutions for records management, data backup and recovery, document management and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information for business advantage.

    Years in Business: 75

    Business Details

    Local BBB:
    Better Business Bureau in Eastern MA, ME, RI & VT
    BBB File Opened:
    3/4/2005
    Business Started:
    1/1/1951
    Business Incorporated:
    1/27/1982
    Type of Entity:
    Corporation
    Alternate Names:
    Iron Mountain Group, Inc.
    Business Management:
    Mr. William Meaney, President/CEO
    Mr. Stuart Brown, CFO
    Ms. Fidelma Russo, Chief Technology Officer
    Number of Employees:
    20000

    Additional Contact Information

    Customer Contacts
    Mr. Ernest Cloutier, General Manager
    Mx. Customer Advocacy Center, Customer Advocate
    Additional Phone Numbers
    Other Phone: (800) 935-6966
    Other Phone: (800) 934-3453

    Additional Information

    Program Participation
    BBB Community Patrons
    BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.

    BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors.
    Business Categories
    Data Processing Services

    Latest Reviews

    • Lisa S

      "This place has the worst customer service. They trap you in a contract and then send out a new price list that took our monthly rate from REMOVEDa month to REMOVEDa month, without a pick up." ... Read full review

    • Minister G

      "We have been using this company for over a year. We never get proper pick ups people of the phone have no answer or clue about service when we need it." ... Read full review

    • Tabby S

      "Worst company ever. No customer service." ... Read full review

    View all Reviews

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