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Business Profile

Computer Software Developers

Connex ECommerce

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

Reviews

Customer Review Ratings

3.67

Average of 3 Customer Reviews

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Review Details

  • Andrew H

    Date: 05/16/2024

    Have used Connex's sync software since 2014 to coordinate REMOVEDbetween our Quickbooks account and Shopify Store. Have had very few issues over the years (which is saying something given the pace of changes to technology). Equally and maybe more importantly on the few occasions where we have experienced a "hiccup" the customer service and technical support has experience has been great. Most recently a gentleman, REMOVED, helped us sort out an issue that developed. He was professional, knowledgeable, responsive and very patient - and saw the process through till the end and resolution.

  • Sherri D

    Date: 05/10/2024

    We were having an issue with the sales tax that was charged to our customers on our website not matching what was reported in QuickBooks. I started an email case with them to see if this issue was related to Connex. We emailed back and forth several times and then the representative just called me. With the help I received I was able to eliminate Connex from being the source of the issue. The help I received was not defensive that it couldn't be their fault, it was quick, and it was accurate to lead me to where I could fully see what was going on in the background.

  • Renee J

    Date: 10/17/2023

    There are over 500 invoices that werent pulled over this year. There is no way to contact them through phone and they dont get back via email.

Connex ECommerce is NOT a BBB Accredited Business.

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