Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

North Cypress Fitness Center has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • North Cypress Fitness Center

      1606 South Magnolia Street Hammond, LA 70403

    • North Cypress Fitness Center

      2108 West Thomas Street Hammond, LA 70401

    • North Cypress Fitness Center

      530 West Pine Street Ponchatoula, LA 70454

    Business ProfileforNorth Cypress Fitness Center

    Fitness Center
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    North Cypress Fitness Center has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • North Cypress Fitness Center

        1606 South Magnolia Street Hammond, LA 70403

      • North Cypress Fitness Center

        2108 West Thomas Street Hammond, LA 70401

      • North Cypress Fitness Center

        530 West Pine Street Ponchatoula, LA 70454

      Location of This Business
      1606 South Magnolia Street, Hammond, LA 70403
      BBB File Opened:
      5/11/2010
      Contact Information

      Principal

      • Mr. Andy Useman, Facility Manager

      Customer Contact

      • Mr. Andy Useman, Facility Manager
      • Jessica Kerner, Business Administrator
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Need to get in shape? BBB has tips for joining a gym

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/17/2022

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      Before today March/17/2022 I have never stepped foot inside this gym before. I should have been notified of a memebership set up a year ago in my name. North cypress fitness 1606 S magnolia street hammond la 70403 is saying I owe a amount they won't they wouldn't provide me. It's 600 dollars or so the paperwork they gave me cut out the amount due. Apparently a membership was set up in 1/20/21 a year and 2 month later they called me saying I owe them and they are sending to debt collectors. There is something funny going on I have never stepped foot in this gym and I asked them to provide that info so I can show that. They have a picture of my license but not the back of it so I can verify it's real. They staff told me if a member ship was set up that It needed be canceled to avoid charges. The information was obviously stolen because I didn't get any charges taken out of my account. The paperwork does not state that a person needs to cancel the member ship to avoid being charged so it should have been frozen or canceled at the first sign of fraud. I have never stepped foot inside this establishment or received any notification about what was going on. I have never used there services and never will. It's clear to the company I have never used there services. The iPad they showed me shows only the one transaction on the day of opening the member ship and that's all. I explained that to them yet they told me they can not provided me with that information. Which they should so I can prove I have never been there before. I had to push a shove with the guy I was dealing with until the manager came over. I explained to the manager that they can't keep this information from me. I got my copy of the contract but not the visit log they are with holding. The contract is clearly tampered and the credit card information is not in my handwriting or signature. Dates have been scribbled on or scratched out. This is ridiculous and the employees may be abusing info.
      Read More

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of South Central Louisiana

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.