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Business Profile

Collections Agencies

Synerprise Consulting Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

This profile includes complaints for Synerprise Consulting Service's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 60 total complaints in the last 3 years.
    • 16 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/10/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My name is ******* *******This company is adding information to my credit report under the name ******* ******. I have never done business with this collection company or the affiliated medical company.

      I have never provided any personal information or signed any agreements with this collection company or the affiliated medical company.

      Any access to my credit profile was obtained fraudulently.

      Business Response

      Date: 05/19/2025

      Synerprise Consulting Services, Inc. is a third party debt collector that works on behalf of Anesthesia Partners of Arizona.  The signed release the consumer would've signed is with the facility directly and not this individual provider or our office.  Requests for the singed release should be directed towards the facility where the services were provided on 4-27-24.  

      Business Response

      Date: 06/04/2025

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.  We have no such matter in our office for this specific person and believe any possible matter we may have in our office would be for the complainants daughter.  In order for us to disclose any information to a third party, we would need permission from that person in order to discuss.    

      Customer Answer

      Date: 06/05/2025

      I did not receive a correspondence from the company. Correspondence was received by Experian Credit Bureau. Experian Credit Bureau has removed the company from my report.

      Thank you for your assistance in this matter.

    • Initial Complaint

      Date:05/09/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with ANESTHESIA PARTNERS OF
      ARIZONA. In addition, I do not have a contract with SYNERPRISE CONSULTING SE. They did not provide me with the original contract as requested.

      Business Response

      Date: 05/19/2025

      Synerprise Consulting Services, Inc. is a third party debt collector that works on behalf of Anesthesia Partners of Arizona.  The Itemized bill is attached for your records.

      Business Response

      Date: 05/23/2025

      Please be advised that Synerprise Consulting Services, Inc.
      has investigated this matter.  We have verified that the amount owed is
      correct.  A copy of the signed release can be requested from the facility Banner Desert Medical Center.

      Customer Answer

      Date: 05/28/2025

      Synerprise Consulting Services did not provide any reasonable explanation.  They in fact engaged in lying about a document, violating the FDCPA, and it seems like the BBB Midwest allows it. I've read plenty of complaints and the BBB Midwest is allowing this same company to violate innocent consumer's rights. Please provide me with who oversees the BBB Midwest? I would like the contact information.  Thank you 

    • Initial Complaint

      Date:04/25/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with SYNERPRISE CONSULTING SERVICES. I do not have a contract with SYNERPRISE CONSULTING SERVICES. They did not provide me with the original contract as requested.

      Business Response

      Date: 04/29/2025

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.  We have verified with the creditor that the amount owed is correct.  A copy of the signed release can be requested from the facility, Houston Methodist Willowbrook Hospital.

      Business Response

      Date: 05/19/2025

      Synerprise Consulting Services, Inc. is a third party debt collector that works on behalf of U.S. Anesthesia Partners.  The signed release the consumer would've signed is with the facility directly and not this individual provider or our office.  Requests for the singed release should be directed towards the facility where the services were provided on 2-9-24.  Please contact us with any questions.

    • Initial Complaint

      Date:04/19/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Medical bill hit my credit report and want to dispute it.
      Any further question can email me * ******************************

      Business Response

      Date: 04/24/2025

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.  We have verified with the creditor, U.S. Anesthesia Partners, that the amount owed is accurate. 

      Customer Answer

      Date: 05/02/2025



      Complaint: ********



      I am rejecting this response because:

       Removal of medical debt that appears on my credit report, in accordance with updated reporting rules effective March 2025.

      The Consumer Financial Protection Bureau (CFPB) has issued guidance that medical debts should no longer be included in consumer credit reports. This change reflects the evolving understanding that medical debt is not a reliable indicator of creditworthiness.


      Sincerely,



      ********* *********

      Business Response

      Date: 05/28/2025

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.  We have verified that the amount owed is correct. 

    • Initial Complaint

      Date:04/03/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt, I do not have a contract with Synerprise Consulting Service and they did not provide me with the original contract as requested.

      Business Response

      Date: 04/08/2025

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.  We have verified that the amount owed is correct.  A copy of the signed release can be requested from the facility, Medical City Denton.  

      Business Response

      Date: 05/06/2025

      The itemized statement was mailed out on 4-29-25 to the address specified by the consumer of **** * ********* **., Richardson, TX 75082.  Please allow a few weeks for delivery.   

      Customer Answer

      Date: 05/13/2025

       

      Complaint: ********



      I am rejecting this response because:

      The mail does not show how much the debt was purchased for. How much did Synerprise Consulting Services pay for this item, credit report does not reflect such amount which is a clear violation of FCRA as this is not accurate and complete. Also, I did not request itemized statement. I requested the contract Synerprise Consulting Services has to ensure credit report reflect the amount the debt was purchased for, this is another violation. I request this collection be removed from credit report. 



      Sincerely,



      ******* *********

    • Initial Complaint

      Date:03/25/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I honestly don’t get why SYNERPRISE CONSULTING is reporting this debt under my name because I don’t owe them anything. I never signed anything with them, and when I asked for a copy of the original application, they didn’t even bother to provide it. It’s frustrating because this is hurting my credit for no reason, and it’s just not fair. How can they just put something on my report without any proof?

      Account No: ********
      Amount Disputed: $1409

      Business Response

      Date: 03/26/2025

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.  We have verified with the creditor* **** ********** ********, that the amount owed of $1409.40 is correct.  A copy of the signed release from date of service 12-21-2019 can be requested from the facility, Harris Methodist Fort Worth.  

    • Initial Complaint

      Date:03/14/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      To Whom it may concern,

      This letter is to inform you that I recently received a copy of my credit report that your company publishes and after reviewing it I found a number of items on the report that are inaccurate. The accounts in question are listed below. Please send me copies of the documents that you have in your files as of this date that you used to verify the accuracy of the accounts listed below.

      SYNERPRISE - ******** - $842

      Under the Fair Credit Reporting Act, 15 U.S.C. § 1681g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the accounts that you are reporting in my credit report. Please don’t respond to my request by saying that these accounts have been verified. Send me copies of the documents that you have in your files that were used to verify them. If you do not have any documentation in your files to verify the accuracy of these disputed accounts then please delete them immediately as required under Section 611(a)(5)(A)(i). By publishing these inaccurate and unverified items on my credit report and distributing them to 3rd parties you are damaging my reputation and credit worthiness.

      Business Response

      Date: 03/25/2025

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.  We have been unable to verify that the amount owed is correct.  We have since canceled and closed this matter in our office.  A request has been made to have this matter removed and deleted from the three major credit bureaus.  

    • Initial Complaint

      Date:03/13/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      To Whom it may concern,

      This letter is to inform you that I recently received a copy of my credit report that your company publishes and after reviewing it I found a number of items on the report that are inaccurate. The accounts in question are listed below. Please send me copies of the documents that you have in your files as of this date that you used to verify the accuracy of the accounts listed below.

      SYNERPRISE - ******** - $613.00

      Under the Fair Credit Reporting Act, 15 U.S.C. § 1681g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the accounts that you are reporting in my credit report. Please don’t respond to my request by saying that these accounts have been verified. Send me copies of the documents that you have in your files that were used to verify them. If you do not have any documentation in your files to verify the accuracy of these disputed accounts then please delete them immediately as required under Section 611(a)(5)(A)(i). By publishing these inaccurate and unverified items on my credit report and distributing them to 3rd parties you are damaging my reputation and credit worthiness.

      Business Response

      Date: 03/17/2025

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.   We have been unable to verify that the balance is accurate.  We have since closed this matter in our office.  A request has been made to have this matter removed and deleted from the three major credit bureaus.  

    • Initial Complaint

      Date:03/12/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      To Whom it may concern,

      This letter is to inform you that I recently received a copy of my credit report that your company publishes and after reviewing it I found a number of items on the report that are inaccurate. The accounts in question are listed below. Please send me copies of the documents that you have in your files as of this date that you used to verify the accuracy of the accounts listed below.

      SYNERPRISE - ******** - $517

      Under the Fair Credit Reporting Act, 15 U.S.C. § 1681g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the accounts that you are reporting in my credit report. Please don’t respond to my request by saying that these accounts have been verified. Send me copies of the documents that you have in your files that were used to verify them. If you do not have any documentation in your files to verify the accuracy of these disputed accounts then please delete them immediately as required under Section 611(a)(5)(A)(i). By publishing these inaccurate and unverified items on my credit report and distributing them to 3rd parties you are damaging my reputation and credit worthiness.

      Business Response

      Date: 03/25/2025

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.  We have verified with the creditor that the amount owed is accurate.  Attached is an explanation of benefits from your insurance company which shows the deductible of $400 and the coinsurance amount as $116.81.  

    • Initial Complaint

      Date:02/12/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Synerprise has reported a collection on my credit report in the amount of $1201. I am not liable for this debt. I do not have a contract with this agency. They did not provide me with the original contract as per my request. I demanded that this account be removed from my credit report immediately.

      Business Response

      Date: 02/13/2025

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.  We have verified with the creditor, **** ********** ********, that the amount owed from 7-14-2023 is correct.  A copy of the consumer's signed release can be requested from the facility, Premier Surgery Center the Villages.  

    Synerprise Consulting Service is NOT a BBB Accredited Business.

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