Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Collections Agencies

TrueAccord Corp.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Reviews

Customer Review Ratings

4.1

Average of 124 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Sharon L

    Date: 01/24/2024

    Straight forward transactions.Give you options. What else do you want? Thank you for your service.

    TrueAccord Corp.

    Date: 01/24/2024

    TrueAccord Corp. takes all feedback seriously. We take pride in knowing that you are pleased with our digital, consumer-friendly collection practices. Thank you for your kind words.

  • Marvis P

    Date: 01/23/2024

    Received an email from TrueAccord saying that I owe a Sprint bill for $1410 from 2015! Seriously??? I was using a free government safelink TracFone in 2015. I filed a dispute and called your company to get this cleared up.

    TrueAccord Corp.

    Date: 01/24/2024

    TrueAccord Corp. appreciates your feedback. Thank you for letting us know of your concerns. TrueAccord has a robust compliance management system that ensures we are following all relevant laws and regulations, including those governing the statute of limitations and collection of debts that are beyond the statute of limitations. Please note that laws and regulations allow for the collection of debts that are beyond the statute of limitations so long as certain disclosures are provided. We ensure that all collection efforts for accounts beyond the statute of limitations contain such required disclosures. If you have any more questions, we can be reached via email at [email protected] or by phone at (866) 611-2731.

  • Dale S

    Date: 01/12/2024

    A collection agancy that is involved with trying to collect a debt from Providian National Bank which has been closed for 18 years. I have never done business with this bank. They work with Resurgent Capiital and LVNV other collection agencies. They will not legally validate the debt or formally address the dispute.
    They even state in the letters the debt is too old to be taken to court or reported to a credit bureau.

    TrueAccord Corp.

    Date: 01/12/2024

    TrueAccord Corp. appreciates your feedback. Thank you for letting us know of your concerns. TrueAccord has a robust compliance management system that ensures we are following all relevant laws and regulations, including those governing the statute of limitations and collection of debts that are beyond the statute of limitations. Please note that laws and regulations allow for the collection of debts that are beyond the statute of limitations so long as certain disclosures are provided. We ensure that all collection efforts for accounts beyond the statute of limitations contain such required disclosures. If you have any more questions, we can be reached via email at [email protected] or by phone at (866) 611-2731. 

  • Sylvia R

    Date: 01/09/2024

    A wonderful team! So willing to work with those who truly need help. I am so happy for all of their help solving my financial issue.

    TrueAccord Corp.

    Date: 01/10/2024

    TrueAccord Corp. takes all feedback seriously. We take great pride in your positive experience with our team. Thank you for letting us know we were able to help.

  • Peggy B

    Date: 01/06/2024

    A very nice company, even when I'm late paying my installment.

    TrueAccord Corp.

    Date: 01/09/2024

    TrueAccord Corp. takes all feedback seriously. We take great pride in your positive experience with our team. Thank you for letting us know we were able to help.

  • Christopher P

    Date: 01/04/2024

    This is a great way to approach debt collection. Payment plans are easy and flexible to set up.

    TrueAccord Corp.

    Date: 01/05/2024

    TrueAccord Corp. takes all feedback seriously. We are so glad to hear of your positive experience with the TrueAccord team. Thank you for letting us know we were able to help.

  • Michael O

    Date: 01/03/2024

    I haven’t had an outstanding balance with Comcast in the last 4 years. My accounts fully paid. But they’re saying I owe $115 and some change? Bro really? If your going to scam people actually find truant accounts, at least be smart about it.

    TrueAccord Corp.

    Date: 01/04/2024

    Thank you for your inquiry. Please contact us via email at [email protected] or by phone at (866) 611-2731 so that we may be of further assistance. Thank you.

  • Deborah P

    Date: 01/03/2024

    Very easy to work with. No issues with them unlike many debt collectors.

    TrueAccord Corp.

    Date: 01/04/2024

    TrueAccord Corp. takes all feedback seriously.  Thank you for taking the time to rate the service you received. We’re happy you had a good experience.  

  • Cecilia G

    Date: 12/30/2023

    To my dismay I had lost track of this debt. True Accord was respectful, simple and easy to use. To my surprise it even offered a discount.
    Thank you for helping me settle this debt.

    TrueAccord Corp.

    Date: 01/03/2024

    TrueAccord Corp. takes all feedback seriously. We are so glad to hear of your positive experience with the TrueAccord team. Thank you for letting us know we were able to help.

  • Jennifer M

    Date: 12/26/2023

    Setting up a payment plan was very simple & easy! No embarrassment or harshness as can sometimes happen over the phone. I appreciate that!!

    TrueAccord Corp.

    Date: 12/29/2023

    TrueAccord Corp. takes all feedback seriously. We take pride in knowing that you are pleased with our digital, consumer-friendly collection practices. Thank you for your kind words. 

TrueAccord Corp. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.