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Business Profile

Collections Agencies

TrueAccord Corp.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Reviews

Customer Review Ratings

4.1

Average of 124 Customer Reviews

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Review Details

  • Charlene C

    Date: 03/01/2024

    I fell behind on my payments due to medical problems, they offered me a lower payment on the pay what you can, I paid my balance off of 35 dollars and change. They were very patient with me. They are awesome to deal with. Thank you Klarna for all your help.

    TrueAccord Corp.

    Date: 03/05/2024

    TrueAccord Corp. truly appreciates your feedback. We are so glad to hear of your positive experience with the TrueAccord team. Thank you for letting us know we were able to help.

  • Alo G

    Date: 02/29/2024

    They offer different payment plans and are willing to work with you in order to settle your account, at times even offering deep discounts. The process was also quite easy.

    TrueAccord Corp.

    Date: 03/01/2024

    TrueAccord Corp. truly appreciates your feedback. We take great pride in your positive experience with our team. Thank you for letting us know we were able to help.

  • Florence P

    Date: 02/27/2024

    Gave me a chance to settle my debt for less than originally owed!!

    TrueAccord Corp.

    Date: 02/29/2024

    TrueAccord Corp. truly appreciates your feedback. It was a pleasure assisting you with your account.

  • Joseph H

    Date: 02/26/2024

    Very helpful to make a payment to pay off the amount owed.

    TrueAccord Corp.

    Date: 02/27/2024

    TrueAccord Corp. truly appreciates your feedback. Thank you for taking the time to rate the service you received. We’re happy you had a good experience.

  • Wendy O.

    Date: 02/19/2024

    Thank you for allowing me to pick my dates for my payment plan!! Very much appreciated and helpful

    TrueAccord Corp.

    Date: 02/21/2024

    TrueAccord Corp. takes all feedback seriously. We are so glad to hear of your positive experience with the TrueAccord team. Thank you for letting us know we were able to help.

  • Julieta L

    Date: 02/09/2024

    Great Offer & Professional Customer Service provided to collect debt from Dec/2019. TrueAccord Corp. Representative contacted me via email in regards, link provided to display multiple payments options. I was surprised and impressed with 1 of 3 options payment which was "Pay Today" 60% less than your total balance I didn't hesitate to submit my payment. I wish others Debt Collectors Companies will offer same as TrueAccord to every customer that struggle financially back when Covid-19 Pandemic times...Unfortunately, It was very difficult for me and my family to continue with credit cards monthly payments. Thank you!!

    TrueAccord Corp.

    Date: 02/13/2024

    TrueAccord Corp. takes all feedback seriously. We take pride in knowing that you are pleased with our digital, consumer-friendly collection practices. Thank you for your kind words.

  • Marissa M

    Date: 02/08/2024

    I’m writing this because I received an email from your company that I owed over 1,200 dollars and which I do not have anything to do with this account.
    I’m not going to pay something that I’m not responsible for! I just received this email on 02/07/2024 and submit my dispute. This account was in 2008. I knew nothing about this. I want to stop receiving emails, or anything about this.

    TrueAccord Corp.

    Date: 02/09/2024

    TrueAccord Corp. appreciates your feedback. Thank you for letting us know of your concerns. To stop receiving TrueAccord’s communications, you can use the unsubscribe link included in any of our emails or reply ‘STOP’ to opt-out of SMS/text messaging. You can also opt-out or receive additional assistance by sending TrueAccord's support team via email at [email protected] or calling (866) 611-2731 by phone.

  • Tania M.

    Date: 02/07/2024

    Was charged incorrectly. They sent me a charge that is not for me.

    TrueAccord Corp.

    Date: 02/16/2024

    TrueAccord Corp. appreciates your feedback. Thank you for letting us know of your concerns. For your privacy, this has been forwarded to TrueAccord's support team. Please reach out to our team via email at [email protected] for more information.

  • Deborah S

    Date: 01/30/2024

    I fell behind on my Klarna account after unexpectedly losing my job due to health reasons. I'm currently preparing to move to a new city/state, where I'll start a new job in the next couple of weeks. I'm so thankful TrueAccord reached out to me and offered a payment solution. It's easier to make payments, and when I was transitioning between bank accounts and missed a payment, they reached out to me to see how they can help. I got a new payment plan set up today with my new bank info, and I feel like a weight has been lifted off my shoulders. If all creditors were this amazing to work with, a lot of people would have better credit scores and less stress.

    TrueAccord Corp.

    Date: 01/31/2024

    TrueAccord Corp. takes all feedback seriously. We take great pride in your positive experience with our team. Thank you for letting us know we were able to help.

  • Bonnie H

    Date: 01/27/2024

    They gave me many options to pay off a credit card debt I had accrued. They were flexible and we're not forceful about the debt but very helpful.

    TrueAccord Corp.

    Date: 01/29/2024

    TrueAccord Corp. takes all feedback seriously. We are so glad to hear of your positive experience with the TrueAccord team. Thank you for letting us know we were able to help.

TrueAccord Corp. is NOT a BBB Accredited Business.

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